Paul Cyriac

Business Analyst at Yallamomz
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Contact Information
us****@****om
(386) 825-5501
Location
Doha, Qatar, QA
Languages
  • Malayalam -
  • English -
  • Hindi -

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5.0

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Eveline Zoccolillo BNI

I am more than happy to recommend mr. Paul Cyriac here on Linkedin. He developed and executed a new Wordpress online shop for us which was not only working perfectly but also was estetically very appealing. He has not only a brought knowledge in the online business but also a very patient and team oriented attitude. Thank you very much for working with us. Eveline Zoccolillo Bolso GmbH Switzerland.

Hima Sahadevan.

It is my pleasure to recommend Paul, as it was great working with a talent like him. In his position as Project Manager|Company Operation Manager, Paul has proven as a tremendous asset to our organization. As a Quality Analyst, I had the pleasure of working with him, collaborating on different projects. It is rare that you could find a talent like him. I would say Paul is highly respected by his colleagues & subordinates. He has some amazing managing qualities where each and everyone in our company used to depend on him. You go to Paul and ask for solution it's there with him or else he will find out the solution to the problem. He is an excellent analyst, versatile & valuable team-player. I was amazed at his ability to deal with toughest client with so much ease. He has the quality of identifying each member's primary talent and knows how to bring out the best out of them. Doing a job might be easy but Getting a job done from others is something to be noticed, which he does exceptionally well. His calming personality makes you feel completely comfortable, even at-risk situations. He is always encouraging and positive. He is a multitalented individual, that I believe would perform in any circumstances. Paul is always professional, helpful, friendly, and valuable team player and very good at the tasks that he takes on. He is a great person to work with and he earns my strong recommendation. His next employer will be lucky to have such an asset.

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Credentials

  • Business Acumen for Project Managers
    LinkedIn
    Feb, 2023
    - Oct, 2024
  • Designing with the WCAG 2.2 Guidelines
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Technical Product Management
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Verified International Academic Qualifications
    World Education Services
    Apr, 2021
    - Oct, 2024
  • ITIL Foundation Certificate in IT Service Management
    AXELOS Global Best Practice
    Nov, 2019
    - Oct, 2024

Experience

    • Online and Mail Order Retail
    • 1 - 100 Employee
    • Business Analyst
      • Jan 2023 - Present
    • Qatar
    • Retail
    • 1 - 100 Employee
    • Ecommerce Technology Specialist
      • Mar 2022 - Present

      - Oversees day-to-day project management, including issue, risk, and change request management, and ensures delivery of high-quality deliverables within time and cost constraints, while also driving process improvement initiatives.- Led the expansion of the company's e-commerce operations and physical retail locations in multiple regions and verticals, resulting in a 20% increase in revenue and customer engagement.- Developed and implemented an end-to-end driver management system that reduced delivery errors by 30% and decreased average delivery time from 24 hours to 4 hours, resulting in a 15% increase in customer satisfaction.- Managed development, SEO, and marketing teams in India, leading daily/weekly meetings and implementing initiatives that increased website traffic by 25% and organic search rankings by 15%. Show less

    • Operations Executive - IT
      • Nov 2020 - Apr 2022

      - Conceptualized and executed a complete overhaul of the company's sales platforms and websites, resulting in a 30% increase in e-commerce revenue and customer engagement.- Led the design and development of a faster and more modern website using PWA Magento 2.4, resulting in a 25% increase in website traffic and a 20% increase in customer satisfaction.- Launched both Android and iOS mobile app.- Part of a successful implementation of Oracle NetSuite ERP.- Enabled the company's seamless transition to the new site and mobile application by holding regular meetings, removing barriers to the adoption of the new platforms, and evaluating dependencies.- Assembled and spearheaded a remote team in India consisting of designers and a digital marketing team.- Oversaw the company's IT operations in conjunction with multiple overseas development and cross-functional teams by designing and executing projects and managing personnel recruitment and development.- Ensured the company's continued competitiveness by assessing market fluctuations and pursuing initiatives aimed at responding to any changes.- Procured IT inventory for the company by fostering successful relationships with service providers and successful integration of these platforms to the web application. Show less

    • Catalog Coordinator
      • May 2020 - Nov 2020

      - In charge of ensuring that the company's website and apps accurately reflected with product information and SEO friendly keywords.- Designed, published, and maintained the product catalog for the company’s central website, ensuring inventory listings and prices were accurate and up-to-date- Ran diagnostic tests on the Magento 2 website that was in the first stage of development, sent test reports to developers from the client side- Uploaded advertising banners and content to the website and published content blogs- Collaborated with the inventory team to obtain product listings for publication on the company's website Show less

    • India
    • Human Resources Services
    • 1 - 100 Employee
    • Project Manager
      • Nov 2018 - Mar 2020

      - Led web development team that designed and built the company's website, attracting both businesses and individual clients - Led UX Team, designers and Content team - Managed web development lifecycle of the company's proprietary video resume-creation platform from concept to end-user capability - Oversaw the IT operations of three development teams in various locations - Students Onboarding Process - Led web development team that designed and built the company's website, attracting both businesses and individual clients - Led UX Team, designers and Content team - Managed web development lifecycle of the company's proprietary video resume-creation platform from concept to end-user capability - Oversaw the IT operations of three development teams in various locations - Students Onboarding Process

    • India
    • Software Development
    • 1 - 100 Employee
    • IT Service Project Manager
      • Jun 2016 - Nov 2018

      - Managed a team of 30+ developers, project coordinators and designers.- Oversaw company's IT operations, developing and guiding personnel to ensure the timely completion of business operations- Incharge of overall operations of the company

    • Business Promotions Head
      • Dec 2015 - Nov 2016

    • Business Promoter
      • Dec 2014 - Nov 2015

      - Managed client relations and spearheaded business promotions- Collaborated with local and foreign clients to establish what their needs and requirements were and documenting the requirements- Plan and coordinate the development of primary and secondary market research studies in support of strategic planning and specific marketing initiatives, as required and presents findings of studies to client committees- Understand and communicate the financial and operational impact of any changes Show less

Education

  • Cochin University of Science and Technology
    Bachelor of Technology (BTech), Electronics and Communication Engineering
    2009 - 2013

Community

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