Paula Dewey

Emergency Solutions Grant Data Specialist at Texas Homeless Network
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US

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5.0

/5.0
/ Based on 2 ratings
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Jennifer Jones

If you are looking for a dynamic, natural leader who has always exhibited strong collaboration skills and a focus on team work, look no further! I had the pleasure of working with Paula in many instances on projects and on day to day work over the course of our years with Cox Media Group. She is a consummate team player and problem solver. She makes complex situations easy to understand and work through and she is has always been an expert in any position I've ever experienced her in. Any employer looking for a person who can dig in and help optimize your systems, processes or workflows would be lucky to have her. I truly miss working with her on a daily basis. Whether working to make complex financial systems, advertising order management systems or data analysis and reporting efforts, I always found that Paula was able to engage a group of people to a greater understanding and proficiency within her area of expertise. I highly recommend her to any organization looking for an effective, collaborative, go-getter with a positive outlook and can-do attitude.

James Brandes

Paula is a passionate and dynamic leader with the ability to get things done. Paula has successfully led teams through system implementations, consolidations, relocations, and growth. Paula can see the big picture and manage her team to support the goals, keeping them engaged and inspired. Paula will not let a problem go unsolved and always looks for opportunities to improve herself and others. She will work tirelessly to deliver positive outcomes. Paula would be an asset to any organization.

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Experience

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Emergency Solutions Grant Data Specialist
      • Jul 2020 - Present

    • United States
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Senior Manager Systems Integrations
      • 2016 - 2019

      Managed team responsible for process improvement within the shared services finance department. Partnered with various departments including IT, sales and digital on all projects related to the finance department including AR, AP, and general accounting.• Built process flows for the finance department, identifying areas for process improvements and implementing improvements.• Elicited business requirements from cross functional departments and translated to technicalrequirements and user stories.• Worked with IT team ensuring proper reporting was available for all areas of the finance department including KPI reporting.• Collaborated with cross-functional teams ensuring finance department needs were met in all projects including system evaluations and implementations.• Created user stories for POC demos from outside software vendors securing productive demos that spoke to our departments needs.• Created detailed test plans for all functional areas of the finance department for any system implementations, integrations, or upgrades allowing us to thoroughly test all areas of the software utilized by our department.• Led QA and UAT testing leading to bug fixes prior to software launches. Show less

    • Senior Manager Credit and Collections
      • 2016 - 2016

      Managed accounts receivable team for all Cox Media Group newspapers.•.Worked on process improvement projects, both within the department and in collaboration with other departments and outside vendors resulting in a shared services environment that successfully met KPIs while also building solid business partnerships with our customers. • Promoted proactive approaches for using technology to solve business needs, while enhancing the understanding and acceptance of systems and capabilities with our customers.• Worked with IT to develop Master Data Management for all customer data, integrating the data into multiple AR systems.• Provided metrics regarding job performance to upper level management used to lead continuing process improvement projects for the success of our shared services implementation. Show less

    • United States
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Credit and Collections Systems Support Manager
      • 2012 - 2015

      Served as Systems Manager for the Accounts Receivable team to build a new shared service environment supporting 4 daily newspapers.• Collaborated with developers, creating software that automated processes, including eliciting requirements, writing technical specifications, creating wireframes for UI, testing and implementing. • Evaluated systems to be used, ensuring systems met team needs.• Acted as the lead for any system evaluations, upgrades and implementations establishing a functional suite of systems to meet that allowed our staff to increase productivity.• Created internal training materials, training staff on all technology.• Acted as liaison between technical teams and end users, ensuring software adaptation.• Partnered with technical teams, performing data migration of customer accounts and AR data to any new systems.• Created and presented KPI reporting to upper level management to allow for the continued growth of our shared services department. • Wrote detailed test plans and conducted QA and UAT testing ensuring system implementations and upgrades created no negative business impacts. Show less

    • Online Product Specialist
      • 2009 - 2012

      Acted as administrative owner of all classified verticals including recruitment, automotive, real estate and merchandise.• Onboarded new vendors, collaborating with them on system implementations.• Worked with developers and vendors on any changes needed to the classified pages of the Austin American-Statesman website resulting in the ability to monetize additional targeting on our websites. • Performed administrative functions for web order entry system allowing customers to easily place their classified ads online.• Performed ad trafficking duties for statesman.com and austin360.com websites ensuring that all ads sold were properly delivered. Show less

    • Advertising Systems Specialist
      • 2006 - 2009

      Acted as System Admin for order entry software used by the advertising sales team. • Set up and maintained rates and other settings for internal order entry system and web order entry system. • Planned and implemented various projects related to our classified advertising products and our web order entry products. •Wrote detailed script specs for various scripts created to enhance the customer service to our inside staff. • Performed thorough UAT testing of both new software and upgrades to current software prior to implementation. • Provided vendors and inside staff with detailed reports of any bugs found in software including the steps to reproduce the bugs. • Developed training materials for staff ensuring adoption of new processes and systems. Show less

Education

  • Texas State Technical College
    AAS, Digital Media Design
    1996 - 1998

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