Experience

Proactive Engineering Consultants, Inc.
• United States
• Civil Engineering
• 1 - 100 Employee
• Corporate Communications Director

  • Aug 2022 - Present


Coto de Caza Golf & Racquet Club

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Member Relations Director

  • May 2017 - Apr 2022

  *Took over Accounting Dept during COVID while there were no events and tournaments *Solved Bad Debt issue, resolving over 540 cases down to 12 *Plan and execute over 20 monthly tailor-made events for members including team play and tournaments (social/wine/food/golf/tennis & club). *Runs major charity events raising more than $1.2 million. *Foster relationships with members including new member onboarding (general and account questions) *Vendors specifications for each event: BEOs, food, entertainment, staff, publicity, payables to term. *Calculate the estimated cost of each event (budgets) and facilitated all the accounting and expenses. *Handle all communications for members as well as interoffice (SMS/Emails/Social, etc.) *Hands-on for events/tournaments: complete set-up to ensure a positive outcome, handle unforeseen issues. *Locate keynote speakers and/or celebrities; summer concert series. *Assistant to President of the Board of Governors *Meetings with outside vendors, community/charity organizations to ensure low cost, high-quality events maximizing their fundraising amounts *Creation of collateral, special menus, and event/tournament posters and social postings Show less



Intelio Technologies

• United States

• Director of Marketing, Communications & Operations

  • Aug 2010 - May 2017

  • Carwash software and entry system company with over 1500 customer sites • Daily operations, company and client communications and marketing, customer service and covering for the controller in his absence including warehouse inventory. • Develop B2C, B2B marketing programs for SaaS and other products for such companies as Circle K, Speedway and 7-11 Carwashes. • Assisted in creation of Facebook “Birthday” app with a built in back-end database/launch. • Increased ROI for our customers by creating individual community fundraising programs. • Increase sales of annual hosting/tech support fees every year. • Other areas: Salesforce, writing manuals, events, gift card/RFID/loyalty programs creating designs, UPC, consumer packaging for new products, product launches • Handle details for high volume tradeshows, Amazon sales, international offices/clients • Maintain master email list and blasts; PR for new releases, e-commerce Show less



Frank wilson & Associates

• United States
• Retail Art Supplies

• Production/Creative Manager

  • Apr 2006 - Jul 2010

  • Full-service creative marketing/ public affairs firm providing responsive/creative marketing, media and solutions to meet needs of corporate, government and nonprofit clients • Oversaw, developed campaigns/concepts with design team for branding, logo design, corporate identity, advertising campaigns, direct mail, corporate annuals, style guides • Built executive-level relationships with clients to discover their project needs. • Other areas: editing/proofing of prints and videos, drawing of infographes, layouts, illustrating manuals and RFPs. Show less



Laguna Hills Mall ( Simon Property Group)

• Marketing Manager

  • Jan 1997 - Mar 2006

  • Daily mall operations: contractor/vendor insurance, tenant relations, leasing, on 24-hour call for mall emergencies including: MOD duties, terrorism and natural disasters. • Created popular community events, programs: Mall Walkers, “Money 4 Minds,” “Ghostly Affair” • Hired and trained a high-performance customer service and sales team. • Developed gift card (GC) programs, sales policies and practices by creating training exercises, and incentive programs to improve customer service and sales. • Simon Brand Ventures (sales) increased 375% -1999-2006 (in my first 6- years). • Ranked #2 in region 3 consecutive years, Top 10 in company (Simon Property Group) for team’s “Mystery Shoppers” high-scores for customer services/sales performance, corporate initiatives, and fundraising • Created and launched successful new corporate branding campaign, platforms, fundraisers and secured major sponsorships. • Coordinated successful promotions with Pepsi, MTV, Teen People Magazine, mall concerts, partnered in high profile book signings with personalities: Jamie Lee Curtis, Jane Seymour and James Keach including media interviews, press releases, local advertising. Show less