Experience

Asolvi

• Norway
• Software Development
• 1 - 100 Employee

• Application Trainer

  • Oct 2005 - Present

  • Deliver hands-on modular training for our Service Management software at customer site to small groups. • WebEx sessions to refresh or to help expand customer knowledge. • Involved in software testing, validating new functionality and inclusion in documentation. • Deliver hands-on modular training for our Service Management software at customer site to small groups. • WebEx sessions to refresh or to help expand customer knowledge. • Involved in software testing, validating new functionality and inclusion in documentation.



Symbol Technologies Ltd

• Reading, United Kingdom

• Contracts Admin

  • Apr 2003 - Sep 2005

  Joined as deputy team leader of the UK Contracts department, managing all aspects of the UK contracted customer base with annual value circa £15M. Joined as deputy team leader of the UK Contracts department, managing all aspects of the UK contracted customer base with annual value circa £15M.



Auspex Systems

• Reading, United Kingdom

• European Contracts Admin

  • 1998 - 2003

  Assessed contractual status of all customers and created new contracts in the central database where necessary, establishing payment schedules in line with contracts so that all current and overdue contracts were properly invoiced. This format was then rolled out across all European operations, requiring frequent visits to France and Germany plus close liaison with local management. Assessed contractual status of all customers and created new contracts in the central database where necessary, establishing payment schedules in line with contracts so that all current and overdue contracts were properly invoiced. This format was then rolled out across all European operations, requiring frequent visits to France and Germany plus close liaison with local management.



UB Networks

• United States
• Computer Networking
• 1 - 100 Employee

• Contracts Admin

  • 1994 - 1998

  Sole responsibility for the UK contracted customer base, ensuring accurate and timely invoicing of the support agreements. Generated quotations for renewal of support services that involved frequent liaison with both customers and the sales teams. Sole responsibility for the UK contracted customer base, ensuring accurate and timely invoicing of the support agreements. Generated quotations for renewal of support services that involved frequent liaison with both customers and the sales teams.