Paula Russo

Lead UXR, Service Design Associated Consultant and Trainer at Imma Consult
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Lisbon, Lisbon, Portugal, PT

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Enterprise Design Thinking Practitioner
    IBM
    Jan, 2021
    - Oct, 2024

Experience

  • Imma Consult
    • Portugal
    • Business Consulting and Services
    • Lead UXR, Service Design Associated Consultant and Trainer
      • Sep 2016 - Present

    • Lead UXR, Service Design Associated Consultant and Trainer
      • Sep 2016 - Present

      Clients:DHL, BASF, Citrosuco, MSD, Allbiom, Água Doce, Paletrans, Grupo SEB, Supera Parque.Activities:Agile Group Workshop Facilitation, Strategic Service Design, Qualitative and Quantitative Research, Lead User Research structure, Focus Group, In-Depth Interviews (1:1), Data analysis, google analytics, Benchmarking, Competitive Analysis, Task Analysis, User TestingSkills: Agile Methodologies · Business Strategy · Business Innovation · Communication · Creative Problem Solving · Data Analysis · Design Thinking · Documentation · Ethnography · Facilitation · Generative Research · Product Research · Qualitative Research · Quantitative Research · Service Design ·Team Leadership · Time Management · Usability Testing · User Centered Design · User Journeys · UX Research Strategy Show less

  • Zeit Org
    • Brazil
    • Non-profit Organizations
    • 1 - 100 Employee
    • COO Mediterranean Europe
      • Mar 2020 - Present
  • Monday
    • Mozambique
    • Leisure, Travel & Tourism
    • Lead UXR, Service Design Associated Consultant and Trainer
      • Nov 2020 - Present

      Clients: Jerónimo Martins (Pingo Doce), Sumol + Compal, Galp, Cofina Group, Redshift, Vodafone, Lidl, CTT. Activities: Agile Group Workshop Facilitation, Strategic Service Design, Qualitative and Quantitative Research, Lead User Research structure, Focus Group, In-Depth Interviews (1:1), Data analysis, google analytics, Benchmarking, Competitive Analysis, Task Analysis, User Testing Skills: Agile Methodologies · Business Strategy · Business Innovation · Communication · Creative Problem Solving · Data Analysis · Design Thinking · Documentation · Ethnography · Facilitation · Generative Research · Product Research · Qualitative Research · Quantitative Research · Service Design ·Team Leadership · Time Management · Usability Testing · User Centered Design · User Journeys · UX Research Strategy Show less

Education

  • Universidade de São Paulo
    Bacharelado em Arquitetura e Urbanismo, Arquitetura e Urbanismo
    2001 - 2006

Community

You need to have a working account to view this content. Click here to join now