Paula Rodríguez

Freight Auditor at Intelligent Audit
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Contact Information
us****@****om
(386) 825-5501
Location
Bogota, D.C., Capital District, Colombia, CO

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Credentials

  • EF SET English Certificate 79/100 (C2 Proficient
    EF Standard English Test (EF SET)
    Aug, 2022
    - Nov, 2024

Experience

    • United States
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Freight Auditor
      • Jul 2021 - Present

      -Submission of Rates via Jira/Email. -Provide excelent customer service for carriers and clients. -Contact customer/carrier for rate questions. -Audit incoming invoices to meet customer payment terms. -Identify rate discrepancies. -Submission of tickets for system issues -Verification of rates to invoices/ troubleshooting -Submission of Rates via Jira/Email. -Provide excelent customer service for carriers and clients. -Contact customer/carrier for rate questions. -Audit incoming invoices to meet customer payment terms. -Identify rate discrepancies. -Submission of tickets for system issues -Verification of rates to invoices/ troubleshooting

    • United States
    • Outsourcing and Offshoring Consulting
    • 700 & Above Employee
    • Logistics Coordinator
      • Jul 2021 - Present

      Provide assistance for logistics companies based in Canada and the US Provide assistance for logistics companies based in Canada and the US

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Service Representative
      • Aug 2020 - May 2021

      -Provide customer service, book appointments to solve clients' issues with their services -Update credit and debit cards. -Retention. - Make a follow up on the most urgent issues to provide a better customer experience. -Provide customer service, book appointments to solve clients' issues with their services -Update credit and debit cards. -Retention. - Make a follow up on the most urgent issues to provide a better customer experience.

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