Community Sales Manager

• May 2018 - Present

New home sales in Deerfield, the top-selling community in the Providence High School district. JP Orleans is a premier home builder for 100 years offering high-end homes in Charlotte's most sought-after areas. New home sales in Deerfield, the top-selling community in the Providence High School district. JP Orleans is a premier home builder for 100 years offering high-end homes in Charlotte's most sought-after areas.

New Home Consultant

• Dec 2017 - May 2018

Demonstrate model home and community to prospects emphasizing the strengths of both. Develop rapport, build trust and anticipate and fulfill customer needs before and after the sale.Keep abreast of loan programs. Evaluate financial information to qualify prospective buyers.Utilize competitive market analysis to close the sale and to help clients justify buying decisions. Demonstrate model home and community to prospects emphasizing the strengths of both. Develop rapport, build trust and anticipate and fulfill customer needs before and after the sale.Keep abreast of loan programs. Evaluate financial information to qualify prospective buyers.Utilize competitive market analysis to close the sale and to help clients justify buying decisions.

Sales Representative

• Feb 2017 - Dec 2017

Utilize customer-centric methods to build rapport quickly and aid in discovery of prospective buyer motivation and current dissatisfaction. Demonstrate model home, community and amenities to prospective buyers to close sales. Utilize current interest rate factors and loan ratio requirements to establish monetary qualifications for various loan programs. Follow up to ensure loan application is complete; monitor through loan processing and approval. Maintain prospect and buyer information in Salesforce Customer Relations Management system. Generate traffic by establishing and maintaining Realtor relationships and through various marketing strategies. Compile information from competitors to generate Competitive Market Analysis to justify buying decisions and close sales. Consistently write sales agreements at a pace of 1 per week.

Community Sales Manager

• Jan 2013 - Oct 2016

Utilize critical path methods to develop rapport, build trust and to anticipate and fulfill customer needs. Consistent sales of $1.5-$2 million per month in North Carolina and Virginia.Analyze and evaluate financial information to determine the credit risk and qualify prospective buyers. Use interest rates and loan ratio requirements to establish monetary qualifications.Compile information from competition to generate competitive market analysis to help clients justify buying decisions and close the sale. Demonstrate model home and community to prospective buyers emphasizing the strengths of both. Highlight features and benefits either not contained or not stressed in competitor’s homes.Assist customers before and after the sale, helping with selections, following up with mortgage pre-qualification, and setting proper expectations for the building process.Maintain prospect and buyer information in computer system and follow through with effective communication to close the sale. Utilize Realtor relationships and marketing materials to generate traffic.

Community Sales Manager

• 2012 - 2013

Listen carefully to prospects to understand the needs, wants and desires for their new home.Demonstrate model home and community, building a relationship of trust with the buyer.Explain the superior product offering based on home designs, reputation, location, and amenities. Analyze and evaluate financial information to determine the credit risk posed to the in-house lender. Trained to use information to suggest loan programs and the prospect's ability to obtain the loan.Work with production and warranty staff to ensure buyers receive outstanding customer service.Regularly interact respectfully and professionally with persons from various cultural backgrounds.Community sales increased from 1 per month with 2 former salespeople to 4 per month consistently

Code Enforcement Constable

• 2010 - 2012

Investigate allegations of building code violations. Interview involved parties to obtain evidence to be used in criminal court proceedings. Initiate court cases and act in a prosecutorial role representing local government to ensure code compliance.Examine the work of builders and contractors in response to complaints in order to determine their alleged culpability. Compel compliance with regulations and directives.Work with property owners, business leaders and state and local government agencies to maintain community standards, making neighborhoods safer and less vulnerable to crime. Prepare investigative reports and findings of fact relating to activities and infractions. Analyze facts to determine the required course of action and ensure the resolution of defects.Testify in court as an expert witness with relevant construction and code knowledge.

Federal Account Manager

• 2001 - 2005

Develop new customers and improve sales to existing customers within the federal marketplace.Meet with federal agencies and civilian contractors to position products from requests for proposals.Ensure bills of materials contain the required percentage of GSA schedule items; when customer's list falls short, work with engineers to determine suitable substitution of materials.Prepare technical documentation to provide to federal clients for approval of material substitutions.Ensure timely delivery of materials to include mission critical operations in America and abroad.Increased sales by 35% within the vertical market of the US Air Force and Air National Guard.

Code Enforcement Officer

• 2000 - 2001

Chosen to represent Neighborhood Development with a grant-based initiative to improve living conditions in a crime-ridden, inner-city community in the City of Charlotte.Teach citizens to communicate, solve problems and reduce crime through community associations working with city leaders, the faith-based community, Social Services and the Charlotte Police.Determine and execute a plan to improve housing, making the neighborhood safer and less vulnerable to crime and criminal activities caused by vacant properties and decaying structures.Enforce minimum construction code regulations to maintain community standards, ensuring that homes and apartments are structurally sound and meet city housing code requirements. Compel landlords to provide safe and proper living conditions for tenants.Examine abandoned and uninhabitable structures used for crack/liquor houses and the homeless.

Operations Manager

• 1999 - 2001

Construction Manager

• 1996 - 1999

Purchasing Agent

• 1995 - 1996

Construction Manager

• 1989 - 1995