Experience

Iowa Department of Revenue

• United States
• Government Administration
• 1 - 100 Employee

• Management Analyst 3

  • Mar 2023 - Present

  Manage updates and provide oversight to hundreds of forms and correspondence items throughout department. Maintain style guideline documents. Review them annually and propose any needed revisions to Department’s Standing Steering Committee. Establish a work plan for forms/correspondence management activities and determine resource needs. Monitor closely the work of cross-functional teams and bring problems/concerns to attention of Standing Steering Committee. Coordinate final proofreading for all documents. Show less



Iowa Department of Health and Human Services

• United States
• Health and Human Services
• 200 - 300 Employee

• Management Analyst 3

  • Apr 2021 - Present

  Analyze and interpret federal and state legislation to determine programmatic and financial impact; develop and submit comments to proposed state and federal legislation on behalf of the bureau; and draft legislative amendments and administrative rules. Provide direct technical expertise in legislative analysis to a variety of internal and external partners. Collect data and prepare reports in response to legislative directives and inquiries. Represent the bureau at meetings of various legislative committees and the Administrative Rules Review Committee. Act as the bureau’s confidentiality subject matter expert and ensure compliance with federal and state confidentiality laws; draft policies and procedures to ensure confidentiality requirements are met; create and conduct training for bureau staff, including management and legal staff. Ensure compliance with federal requirements by monitoring, updating, and e-filing an annual state plan. Show less



Freelance

• Iowa, United States

• Writer, Editor, Proofreader

  • Aug 2007 - Present

  Work with clients in a variety of fields, including academia, real estate, business, science and technology, marketing, journalism, and government. Write, edit, and proofread brochures and information sheets; scientific articles; newspaper articles and feature stories; newsletters; social media content; dissertations, theses, and capstone projects; business plans and reports; PowerPoint and other presentations; press releases; resumes, cover letters, and LinkedIn content. Adhere to style guidelines, including AP, APA, MLA, Chicago, and internal handbooks. Provide writing/editing consultation to government organizations, undergraduate and graduate students, business professionals, and other groups and individuals. Show less



Iowa State University

• United States
• Higher Education
• 700 & Above Employee

• Manager of Instructional Design

  • Aug 2017 - Apr 2021

  Supervised team of 5-8 instructional designers who developed training for state employees.Interpreted state and federal laws, rules, and policies and advised instructional designers on how to translate information into effective training materials.Provided project management for diverse set of instructional modalities (in-person, e-learning, blended learning, etc.) across full lifecycle of projects (needs/knowledge gap analysis, design, development, delivery, evaluation, and revision).Managed wide range of instructional activities to create engaging and effective learning experiences that operationalize state policy, processes, and procedures.Write, edited, and proofread technical content, including eLearning modules and web content, desk aids, business procedures, job aids, and policy statements.Developed and maintained project management tool to track projects and provide monthly reports to leadership.Researched, identified, collected, and shared current and future best practices in project management, instructional design, and adult learning. Monitored and reported on trends in child support enforcement, training, and technical writing. Show less

• Instructional Designer

  • May 2015 - Aug 2017

  Designed, built, and delivered instructionally sound eLearning and other educational resources to recommend best option for development of employees' skills and abilities.Worked independently and with guidance from leadership to design, develop, and support learning programs as assigned.Applied effective learning methodologies to analyze and evaluate integrity and audience appropriateness of instructional approach, materials, and intended delivery method.Collaborated with subject matter experts to bring expertise to design, develop and implement courses and other instructional resources. Show less



Little Priest Tribal Collage

• Higher Education
• 1 - 100 Employee

• English Faculty

  • Jul 2014 - May 2015

  Taught composition, literature, and public speaking to first- and second-year students in tribal college setting. Employed diverse teaching approaches to help students of all abilities understand material. Selected and prepared educational resources, taking account of students' interests and cultural backgrounds. Advised students in liberal arts program as well as those who were undecided on major. Taught composition, literature, and public speaking to first- and second-year students in tribal college setting. Employed diverse teaching approaches to help students of all abilities understand material. Selected and prepared educational resources, taking account of students' interests and cultural backgrounds. Advised students in liberal arts program as well as those who were undecided on major.



University Center (USD)

• Sioux Falls, SD

• English Instructor

  • Aug 2012 - Aug 2014

  Taught courses in first- and second-year writing curriculum, including composition and introduction to literature, as well as graduate-level course in scientific and technical writing. Sourced optimal curricula and developed lesson plans to fully cover target material for each course. Developed interesting lectures and educational activities to maximize learning within classroom. Evaluated students' abilities and grasp of key concepts, keeping appropriate records and preparing progress reports. Show less



Briar Cliff University

• Sioux City, IA

• Adjunct Writing Instructor

  • Nov 2003 - May 2013

  Taught courses in Developmental Writing, Organizational Communication, and Research and Argumentation. Co-taught a multidisciplinary course titled The Global Society. Taught courses in Developmental Writing, Organizational Communication, and Research and Argumentation. Co-taught a multidisciplinary course titled The Global Society.



University of South Dakota

• Vermillion, SD

• Instructor

  • 2005 - 2012

  Taught variety of courses spanning the first two years of the writing curriculum, including Developmental Writing, Composition I and II, Introduction to Literature, Business Writing, and Honors English. Taught ESL courses, including intensive Summer Institute. Taught graduate-level technical and professional writing. Taught variety of courses spanning the first two years of the writing curriculum, including Developmental Writing, Composition I and II, Introduction to Literature, Business Writing, and Honors English. Taught ESL courses, including intensive Summer Institute. Taught graduate-level technical and professional writing.



EROS Center

• Sioux Falls, SD

• Editor

  • 2005 - 2007

  Edited variety of content, including marketing and public relations materials as well as scientific articles. Wrote original content for organization. Edited variety of content, including marketing and public relations materials as well as scientific articles. Wrote original content for organization.



Stevenson Publishing

• Sioux City, IA

• Assistant Editor

  • 2003 - 2005

  Conducted interviews, wrote articles, and edited content for five monthly newsletters and special editions. Worked closely with subject matter experts. Conducted interviews, wrote articles, and edited content for five monthly newsletters and special editions. Worked closely with subject matter experts.



Gateway Computers

• North Sioux City, SD

• Technical Writer

  • 1999 - 2003

  Wrote and edited technical content used by tech support to troubleshoot customer issues. Created technical style guide for writers to utilize in content creation. Wrote and edited technical content used by tech support to troubleshoot customer issues. Created technical style guide for writers to utilize in content creation.