Paula Jones

Senior Account Manager - Voice, Mobility & IoT Sales at PCCW GLOBAL
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Contact Information
us****@****om
(386) 825-5501
Location
UK
Skills

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Bio

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Jeremy Gobardhan

Paula has always been an excellent sales/buyer based on a social business relationship. Easy to work with and to help achieve the objectives, Paula benefits from an immeasurable capacity of adaptation thanks to remarkable successes throughout its professional career. I strongly recommend Paula for her ability to achieve the goals built together by his tenacity, his daily motivation and his unlimited ambition.

Dina Danovich

It was a great pleasure to have Paula as an account manager and we had great cooperation. She was very professional, reliable, dedicated to the business enhancement and was always able to provide quick and professional solutions to any problem. I warmly recommend her as a business partner.

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Credentials

  • IBM Cloud Essentials
    IBM
    Aug, 2021
    - Sep, 2024
  • Microsoft Certified: Azure Fundamentals
    Microsoft
    Jan, 2021
    - Sep, 2024
  • Exam Prep: Microsoft Azure Fundamentals (AZ-900)
    LinkedIn
    Dec, 2020
    - Sep, 2024
  • Introduction to AWS for Non-Engineers: 4 Billing and Pricing
    LinkedIn
    Nov, 2020
    - Sep, 2024
  • Improving Your Listening Skills
    LinkedIn
    Oct, 2020
    - Sep, 2024
  • Introduction to AWS for Non-Engineers: 1 Cloud Concepts
    LinkedIn
    Oct, 2020
    - Sep, 2024
  • Introduction to AWS for Non-Engineers: 2 Security
    LinkedIn
    Oct, 2020
    - Sep, 2024
  • Managing Stress for Positive Change
    LinkedIn
    Oct, 2020
    - Sep, 2024
  • Overcoming Procrastination
    LinkedIn
    Oct, 2020
    - Sep, 2024
  • Sales Channel Management
    LinkedIn
    Oct, 2020
    - Sep, 2024
  • Learning Confluence 2018
    LinkedIn
    Jun, 2020
    - Sep, 2024
  • Agile Foundations
    LinkedIn
    May, 2020
    - Sep, 2024
  • Learning Cloud Computing: Core Concepts
    LinkedIn
    May, 2020
    - Sep, 2024
  • The Six Morning Habits of High Performers
    LinkedIn
    May, 2020
    - Sep, 2024
  • AWS Certified Cloud Practitioner
    Amazon Web Services (AWS)
    Nov, 2022
    - Sep, 2024

Experience

  • PCCW GLOBAL
    • Retail
    • Senior Account Manager - Voice, Mobility & IoT Sales
      • Sep 2015 - Present
  • CITIC Telecom International Holdings Ltd
    • Hong Kong
    • Telecommunications
    • 100 - 200 Employee
    • Senior Sales Manager
      • Oct 2013 - Sep 2015
  • IDT Global Ltd
    • United Kingdom
    • Computers and Electronics Manufacturing
    • Senior Account Manager
      • Sep 2012 - Oct 2013

    • Account Manager
      • Jan 2010 - Sep 2012

      • Build buy/sell relationships with accounts to increase gross profit on sales • Develop accounts to proactively grow the business through identifying new opportunities • Negotiate short and long term deals to lock in profit and revenue • Develop sector and market expertise and gain a clear understanding of the customer’s business drivers and requirements • Work with retail departments to identify new product opportunities for traffic growth• Develop strong customer relationships at required levels across the customer’s organisation and facilitate liaisons with virtual teams to ensure success in contract closure and complex negotiations • Ensure debt risk is managed, working closely with Finance

    • Buyer
      • Nov 2008 - Feb 2010

    • Data & Implementation Manager
      • Sep 2007 - Nov 2008

      • Manage day-to-day operations of UK Project Management• To act as a liaison between the Commercial, Technical and other relevant Teams.• Keeping communication channels open between all relevant departments and ensuring the team knows which projects they are responsible for at any one time and their priorities.• Provide Engineering with priority lists to enable them to allocate resources appropriately• Developing the teams’ and individuals’ technical and non-technical training requirements• Take active part in recruitment, selection, retraining processes of the employees• Conduct appraisals, performance improvement discussions and personal development plans• Produce training documentation, performance and monthly reports

    • Global Rates & Data Manager/Commercial Operations Coordinator
      • May 2005 - Sep 2007

      •Managing the buy and sell side rate entry globally. This was a head count of 23 people in the UK, US and HK office.•Working with internal developers on new programmes to improve the efficiency of the team.•Managing contract negotiation with regard to Operational language.•Project managed amending all our contracts to incorporate new operational language.•Creating and overseeing a global contract database. •Overseeing and trouble-shooting daily data issues

Education

  • Sheffield Hallam University
    HND, Public Administration
    1995 - 1997

Community

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