Paula Hibbs

Consultant at Lafayette Engineering, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Los Angeles Metropolitan Area
Languages
  • Spanish Professional working proficiency

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5.0

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Kermit Ferrer

Paula has a natural ability to lead teams. While consolidating two buildings with distinct operations into a single location, she championed a new culture that fostered the working group through a seamless and successful transition. She promotes the growth and development of her direct report and peers. Paula is proficient when creating global and localized best practices considering financial and service benefits to the entire organization.

Marie Hurst

Paula is an focused, well organized professional who is able to manage multiple teams and priorities while driving strong team engagement. She uses her calm, thoughtful management style to guide her executives in career development. Paula has a proven history of successfully managing remote teams.

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Experience

    • United States
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Consultant
      • 2018 - 2019

    • United States
    • Retail
    • 700 & Above Employee
    • Facility Vice President, Macy's Logistics & Operations
      • 2008 - 2017

      4-wall responsibility for all operational and support functions in a 1.2 MILLION SQ. FT. DISTRIBUTION CENTER & 7 SATELLITE HUBS • LED A TEAM OF 45 EXECUTIVES including Vice Presidents, Directors and Managers and 450 associates in servicing 135 Macy’s, Bloomingdale’s and Bloomingdale’s Outlet stores in Southern California, Arizona, Nevada, Colorado, New Mexico, Texas and Hawaii • Directed Furniture and Bedding operations with ANNUAL SALES of $215 MILLION and 45 Home Delivery… Show more 4-wall responsibility for all operational and support functions in a 1.2 MILLION SQ. FT. DISTRIBUTION CENTER & 7 SATELLITE HUBS • LED A TEAM OF 45 EXECUTIVES including Vice Presidents, Directors and Managers and 450 associates in servicing 135 Macy’s, Bloomingdale’s and Bloomingdale’s Outlet stores in Southern California, Arizona, Nevada, Colorado, New Mexico, Texas and Hawaii • Directed Furniture and Bedding operations with ANNUAL SALES of $215 MILLION and 45 Home Delivery trucks in Los Angeles and other Western US markets • Managed Central Returns processing over 11 million units annually for 345 stores. • Directed Facilities Maintenance, Accuracy and Inventory Control, Customer Service Call Center, Human Resources, Safety and Asset Protection teams • Facilitated the establishment, analysis, submission and achievement of ANNUAL BUDGETS EXCEEDING $46 MILLION, P& L Responsibility • Assisted in the selection, supervision, and development of personnel including SUCCESSION PLANNING, training, education and MENTORSHIP OF EXECUTIVES TO ADVANCEMENT • Designed and implemented WORKPLACE SATISFACTION IMPROVEMENT PROGRAM that achieved such exceptional results that it was implemented within Macy's Logistics nationally • Influenced CROSS FUNCTIONAL WORKFLOW IMPROVEMENT TEAMS for the Macy’s Logistics distribution network of 16 locations solving complex problems, implementing change, establishing best practices and enhancing levels of efficiency • Established EXCELLENT EXTERNAL WORKING RELATIONSHIPS with 3rd party transportation providers, contractors, city officials, lessors and OSHA

    • Facility Vice President
      • 2006 - 2008

      Led a team of directors, managers, supervisors and 300 associates in all distribution activities servicing 65 Macy’s and Bloomingdale’s stores, Central Returns Operations, Human Resources, Safety, Facilities Maintenance, and Asset Protection in a 1.8 million sq. ft. center • Oversaw STAFF PLANNING of the day-to-day activities • Facilitated process improvement activities utilizing SIX SIGMA methodology resulting in continual productivity improvements • Developed and managed… Show more Led a team of directors, managers, supervisors and 300 associates in all distribution activities servicing 65 Macy’s and Bloomingdale’s stores, Central Returns Operations, Human Resources, Safety, Facilities Maintenance, and Asset Protection in a 1.8 million sq. ft. center • Oversaw STAFF PLANNING of the day-to-day activities • Facilitated process improvement activities utilizing SIX SIGMA methodology resulting in continual productivity improvements • Developed and managed expectations of team resources to exceed FINANCIAL, OPERATIONAL AND LEADERSHIP GOALS • Ensured adherence to company requirements, standards, and POLICIES AND PROCEDURES • Maintained collaborative internal PARTNERSHIPS with stores, merchants, vendors and central support areas to provide excellent customer satisfaction • Accountable for company owned FLEET and delivery of merchandise to stores • Instrumental in the sale of 1.8 million sq. ft. distribution center, closure of the facility and PROJECT CHAMPION for consolidation of all operations into another location

    • Operations Vice President
      • 2000 - 2006

      Responsible for 12 Executives and 150 associates • Drove IMPROVED SERVICE LEVELS by expediting the movement of goods to the selling floor to grow company sales • Ensured compliance of all operational policies and procedures for merchandise receipt to delivery to stores via truck, air and ocean • Reviewed TRENDS AND IMPACT ANALYSIS of service levels to ensure KPI expectations were met, improving facility productivity year over year • Led and participated in PEOPLE… Show more Responsible for 12 Executives and 150 associates • Drove IMPROVED SERVICE LEVELS by expediting the movement of goods to the selling floor to grow company sales • Ensured compliance of all operational policies and procedures for merchandise receipt to delivery to stores via truck, air and ocean • Reviewed TRENDS AND IMPACT ANALYSIS of service levels to ensure KPI expectations were met, improving facility productivity year over year • Led and participated in PEOPLE DEVELOPMENT STRATEGIES for executives and hourly associates • Responsible for STREAMLINING PROCESSES, formulating efficient work methods and rolling out system enhancements • Liaison with central merchants and planners

    • Director Of Administration
      • 1994 - 2000

      Responsible for 2 Managers and 40 hourly associates • Prepared and submitted annual budgets and periodic rolling operating forecasts • Established a training program to educate executives on financial metrics and accountabilities • Responsible for location accuracy, audits, inventory taking and results • Prepared and presented Capital Planning ideas to Senior Management • Accountable for Policy & Procedure Design, Implementation and Evaluation • Managed… Show more Responsible for 2 Managers and 40 hourly associates • Prepared and submitted annual budgets and periodic rolling operating forecasts • Established a training program to educate executives on financial metrics and accountabilities • Responsible for location accuracy, audits, inventory taking and results • Prepared and presented Capital Planning ideas to Senior Management • Accountable for Policy & Procedure Design, Implementation and Evaluation • Managed contracts and negiotations, renewals and reverse auction bids, asset management, system access controls, records retention management • Responsible for Business Continuity plans

Education

  • Arizona State University
    Bachelor’s Degree, Business Administration
  • University of Pennsylvania - The Wharton School
    The Leadership Journey: Executive Development

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