Experience

ARK Hospitality
• India
• Hospitality
• 1 - 100 Employee
• Task Force Manager

  • Jun 2023 - Present


Aimbridge Hospitality

• United States
• Hospitality
• 700 & Above Employee

• Task Force Manager

  • Aug 2017 - Jun 2023

  now certified in Marriott OneYield 2 ServSafe Certified until May 2022 Opera, OnQ, Synxis, Fosse, and other PMS systems GM certified for Marriott, Hyatt, Choice & Wnyhdam now certified in Marriott OneYield 2 ServSafe Certified until May 2022 Opera, OnQ, Synxis, Fosse, and other PMS systems GM certified for Marriott, Hyatt, Choice & Wnyhdam



Fairfield Inn Zanesville/Aimbridge Hospitality

• General Manager

  • Aug 2014 - Sep 2017

  now certified by ServSafe until 10.30.2019 now certified by Marriott Access Edge June 2016 now certified by ServSafe until 10.30.2019 now certified by Marriott Access Edge June 2016


Fairfield Inn by Marriott/Pillar Hotels & Resorts
• Asst. General Manager

  • Nov 2011 - Aug 2014


CSM Corporation

• United States
• Real Estate
• 200 - 300 Employee

• Asst. General Manager

  • Jan 2008 - Feb 2011

  Responsibilities: Accounts Receivable, Accounts Payable, Hosting Departmental monthly meetings, Training of hotel staff members, monthly statistical reports for corporate office, Supervise hotel in day to day operations. Inspection of hotel rooms to ensure Marriott standards, Issuing of informational memos to all staff members, guest satisfaction letters to customer care with resolutions that meets guest needs. Responsibilities: Accounts Receivable, Accounts Payable, Hosting Departmental monthly meetings, Training of hotel staff members, monthly statistical reports for corporate office, Supervise hotel in day to day operations. Inspection of hotel rooms to ensure Marriott standards, Issuing of informational memos to all staff members, guest satisfaction letters to customer care with resolutions that meets guest needs.



TownePlace Suites by Marriott/Sterling Heights

• Front Desk Supervisor

  • Apr 2004 - Jan 2008

  Responsibilities: Accounts Receivable, Accounts Payable, Hosting Departmental monthly meetings, Training of hotel staff members, monthly statistical reports for corporate office, Supervise hotel in day to day operations. Inspection of hotel rooms to ensure Marriott standards, Issuing of informational memos to all staff members, guest satisfaction letters to customer care with resolutions that meets guest needs. Responsibilities: Accounts Receivable, Accounts Payable, Hosting Departmental monthly meetings, Training of hotel staff members, monthly statistical reports for corporate office, Supervise hotel in day to day operations. Inspection of hotel rooms to ensure Marriott standards, Issuing of informational memos to all staff members, guest satisfaction letters to customer care with resolutions that meets guest needs.



Best Western Sterling Inn

• United States
• Restaurants

• Asst. Front Desk Manager

  • 1994 - Aug 2003

  Responsibilities: Train clerks/auditors, audit hotel & restaurant daily receipts, supervise hotel in day to day operations. Supervise closing of hotel, snack shop, pizzeria & restaurant for end of day closing. Determine departmental needs and assist where needed. Help with monthly labor and product usage statistical figures for the banquet department. I was given the opportunity and enjoyed learning new skills or expanding on existing ones by training with other department managers. Responsibilities: Train clerks/auditors, audit hotel & restaurant daily receipts, supervise hotel in day to day operations. Supervise closing of hotel, snack shop, pizzeria & restaurant for end of day closing. Determine departmental needs and assist where needed. Help with monthly labor and product usage statistical figures for the banquet department. I was given the opportunity and enjoyed learning new skills or expanding on existing ones by training with other department managers.



Rivett Group LLC

• United States
• Hospitality
• 1 - 100 Employee

• Location Auditor

  • Jun 1993 - Dec 1994

  Maintain strict A/R balances from payment received via credit card, personal checks, cash and direct billing on motel's general ledger. Determine employees' payroll hours accounting for holiday, overtime pay, and corporate spending parameters. Help with month end paperwork. Answer customer inquiries and requests in an efficient and pleasant manner. Monitor several incoming phone lines. Responsible for phones sales, reservations, and in person direct sales visits. Responsible for situation management of disturbances occurring within the motel such as: fire and electrical problems, reconciling customer altercations and unsociable behavior. Show less