Paula Brocklehurst

HR Advisor at Ombudsman Services
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Contact Information
us****@****om
(386) 825-5501
Location
Daresbury, England, United Kingdom, GB

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Credentials

  • CIPD - Certificate in Personnel Practice
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  • Thomas International Personal Profile Analysis
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Experience

    • United Kingdom
    • Non-profit Organizations
    • 200 - 300 Employee
    • HR Advisor
      • Jul 2015 - Present

    • United Kingdom
    • Hospitality
    • 700 & Above Employee
    • Interim Cluster HR Manager
      • Sep 2014 - Jul 2015

    • United Kingdom
    • Financial Services
    • Human Resources Advisor
      • Sep 2012 - Sep 2014

    • United Kingdom
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Human Resources Advisor
      • Jan 2005 - Aug 2012

      Key Responsibilities: Advising/coaching general managers/line managers on effective handling of grievances, appeals and disciplinary/performance management issues on both a proactive and reactive basis; Co-ordinating recruitment advertising through effective use of media and Greensjobs – the Greens’ recruitment internet site and organisation of assessment centres; Training Greens General Managers/HOD’s on effective use of the recruitment website; Monitoring long term sickness and advising line managers throughout the process and liaising with Occupational Health; Managing the maternity/paternity process for Greens’ employees; Delivering training to managers/team leaders on HR policies and procedures, to include disciplinary processes, recruitment, absence, the leaving process and customer service skills; Ensuring the HR database is accurate and up to date with starters/ leavers/ exit interview information for reporting purposes; Supervising the work of the HR Administrator to ensure that offer letters, contracts, and reference letters are sent out in a timely manner; Contributing towards projects to deliver central HR strategies

    • HR Business Support Officer
      • 2000 - 2005

      Key Responsibilities: Advising line Managers on employment issues; Organising and implementing inductions for new starters; Conducting recruitment interviews; Liaising with recruitment agencies, newspapers and job centres; Implementing exit interviews and analysing results; Administration of Terms and Conditions for all HO staff, including offer letters and promotions. Provision and research of references; Full responsibility for the administration of the Company maternity policy; Analysing and maintaining the absence monitoring policy; Maintaining confidential HO records, including personnel files, both hard copy and PC based; Co-ordinating the placement of work-place trainees as required;

    • PA to HR Director
      • 1995 - 2000

Education

  • Mid-Cheshire College, Northwich, Cheshire
    LCCI Private Secretary's Certificate, Distinction
    1988 - 1990
  • Bridgewater High School, Appleton, Warrington
    9 GCSE's
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