Paula Brocklehurst
HR Advisor at Ombudsman Services- Claim this Profile
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Bio
Credentials
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CIPD - Certificate in Personnel Practice
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Thomas International Personal Profile Analysis
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Experience
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Ombudsman Services
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United Kingdom
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Non-profit Organizations
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200 - 300 Employee
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HR Advisor
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Jul 2015 - Present
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Macdonald Hotels & Resorts
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United Kingdom
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Hospitality
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700 & Above Employee
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Interim Cluster HR Manager
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Sep 2014 - Jul 2015
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The Funding Corporation
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United Kingdom
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Financial Services
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Human Resources Advisor
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Sep 2012 - Sep 2014
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Nuffield Health
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United Kingdom
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Wellness and Fitness Services
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700 & Above Employee
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Human Resources Advisor
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Jan 2005 - Aug 2012
Key Responsibilities: Advising/coaching general managers/line managers on effective handling of grievances, appeals and disciplinary/performance management issues on both a proactive and reactive basis; Co-ordinating recruitment advertising through effective use of media and Greensjobs – the Greens’ recruitment internet site and organisation of assessment centres; Training Greens General Managers/HOD’s on effective use of the recruitment website; Monitoring long term sickness and advising line managers throughout the process and liaising with Occupational Health; Managing the maternity/paternity process for Greens’ employees; Delivering training to managers/team leaders on HR policies and procedures, to include disciplinary processes, recruitment, absence, the leaving process and customer service skills; Ensuring the HR database is accurate and up to date with starters/ leavers/ exit interview information for reporting purposes; Supervising the work of the HR Administrator to ensure that offer letters, contracts, and reference letters are sent out in a timely manner; Contributing towards projects to deliver central HR strategies
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HR Business Support Officer
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2000 - 2005
Key Responsibilities: Advising line Managers on employment issues; Organising and implementing inductions for new starters; Conducting recruitment interviews; Liaising with recruitment agencies, newspapers and job centres; Implementing exit interviews and analysing results; Administration of Terms and Conditions for all HO staff, including offer letters and promotions. Provision and research of references; Full responsibility for the administration of the Company maternity policy; Analysing and maintaining the absence monitoring policy; Maintaining confidential HO records, including personnel files, both hard copy and PC based; Co-ordinating the placement of work-place trainees as required;
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PA to HR Director
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1995 - 2000
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Education
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Mid-Cheshire College, Northwich, Cheshire
LCCI Private Secretary's Certificate, Distinction -
Bridgewater High School, Appleton, Warrington
9 GCSE's