Paula Atencio

Patient Concierge at HZ Plastic Surgery
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Contact Information
Location
Orlando, Florida, United States, US
Languages
  • Spanish Native or bilingual proficiency
  • Portuguese Limited working proficiency

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Bio

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Credentials

  • Advanced Social Media Strategy Training and Certification
    Northwestern University
    Aug, 2021
    - Oct, 2024
  • Real Estate Broker/Sales Agent
    DBPR
    Nov, 2018
    - Oct, 2024

Experience

    • United States
    • Cosmetics
    • 1 - 100 Employee
    • Patient Concierge
      • Jan 2023 - Present
    • United States
    • Real Estate
    • 1 - 100 Employee
    • Real Estate Agent
      • Mar 2021 - Jan 2023

      Responsible to negotiate contracts with sellers, buyers and/or agents
      · In charge of promoting and listed properties for potential agents and/or buyers.
      · Excellent knowledge in market analysis statistics, bid presentation for buyers & sellers, researched listings, set up title searches and home inspections
      · Promote sales through advertising; worked with websites to promote seller's home, hosted open house events, and participated in the multiple listing services
      · Set and managed appointments to show homes to prospective clients
      · Personally delt with lenders, home inspectors, pest control operators and escrow companies.
      · Ensure that all terms and conditions of purchase agreement were met before closing
      · Compared recent property sales to current holdings to ensure competitive market price
      · Helped clients decide between financing options to ensure satisfaction
      · Kept up to date on competitive real estate knowledge through attending conventions, reviewing listings and trade journals
      · Prepared formal documents such as purchase agreements, deeds, and leases Show less

    • United States
    • Real Estate
    • 700 & Above Employee
    • Leasing Consultant
      • Jun 2019 - Feb 2021

      Managed all leases from potential and existing clients. · Coordinated property viewings, follow-ups and updating of contact management database. · Marketed all rental listings through open houses and individual showings. · Coordinated and schedule lease applications, and adhere to compliance requirements. · Executed new lease agreements and coordinated move-in processes. · Prepared all lease-related paperwork. · Planed and implemented marketing strategies to generate traffic. · Managed regulatory and compliance related services. · Responded to queries/leads and conduct property inspections. · Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features. · Tracked all leads and followed up with interested parties within 24 hours. · Came up with marketing strategies to generate traffic, such as creating partnerships with restaurants/ businesses, marketing events, etc. · Created monthly resident events Achievements: · Boosted pre-leased percentage to 90% in 6 months. · Maintained a closing ratio of +40% averaging 1-2 leases a day. Show less

    • United States
    • Hospitality
    • 700 & Above Employee
    • Timeshare Sales Consultant
      • Nov 2018 - Jun 2019

      Responsible for conducting instruction meetings and business presentations to prospective buyers of timeshare properties. · Presented appropriate pricing and options in accordance with client’s needs. · Supported owner requests with pricing, property descriptions, room locations and portfolio information. · Conducted one-on-one sales presentations and resort property tours to interested parties. · Met and exceeded personal and departmental sales goals utilizing owner generated leads. Achievement: · Maintained volume per guest of 3500+ for consecutive months. Show less

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Homeowners Association Assistant
      • Feb 2017 - Nov 2018

      Handled office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. Provided real-time scheduling support by booking appointments and preventing conflicts.
      · Screened phone calls and routed callers to the appropriate party.
      · Used computers to generate reports, transcribe minutes from meetings, create presentations, and conduct research.
      · Anticipated the needs of others in order to ensure their seamless and positive experience.
      · Responsible for day-to-day management of common areas, clubhouse, maintenance activities, landscaping, and recreational areas such as the pool, spa, fitness center, dog park and gate.
      · Maintained communication and organization between the board, owners, staff, tenants and vendors.
      · Scheduled contractors for maintenance issues Show less

Education

  • University of Central Florida
    Bachelor's degree, Public Relations, Advertising, and Applied Communication
    2021 - 2023
  • Valencia College
    Associate's degree, General Studies
    2017 - 2021
  • Seminole State College of Florida
    Bachelor of Applied Science - BASc, Interior Design
    2023 -

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