Paula A. Villa
Account Lead at opTi- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Experience
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opTi
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United States
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Advertising Services
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1 - 100 Employee
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Account Lead
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May 2022 - Present
We are a Marketing and Media company that solves business challenges with data-driven solutions and tenacity. We see consumers as unique individuals with highly specific, personal preferences. Our proprietary data-driven Marketing and Media solutions target your audiences utilizing analysis from rich, relevant data insights, consumer behaviors, personal preferences, and demographics. We are a Marketing and Media company that solves business challenges with data-driven solutions and tenacity. We see consumers as unique individuals with highly specific, personal preferences. Our proprietary data-driven Marketing and Media solutions target your audiences utilizing analysis from rich, relevant data insights, consumer behaviors, personal preferences, and demographics.
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Waitress
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Jan 2020 - Mar 2022
• Manage multiple priorities in face-paced environment: assist hostess, answer phones, take reservations or to-go orders, greet, seat, serve, and thank guests• Develop relationships with guests to create positive experience and drive return business• Team player valued for being dependable, reliable, trustworthy, and consistent. • Manage multiple priorities in face-paced environment: assist hostess, answer phones, take reservations or to-go orders, greet, seat, serve, and thank guests• Develop relationships with guests to create positive experience and drive return business• Team player valued for being dependable, reliable, trustworthy, and consistent.
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Freelance Administrator
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Aug 2019 - Mar 2022
• Provide detailed administrative support by updating and maintaining contact records in Salesforce.com• Analyze and organize Excel and Google Sheet reports ensuring accuracy and fast turnaround• Simplify data to create actionable insights for sales and marketing professionals • Provide detailed administrative support by updating and maintaining contact records in Salesforce.com• Analyze and organize Excel and Google Sheet reports ensuring accuracy and fast turnaround• Simplify data to create actionable insights for sales and marketing professionals
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Wiley
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United States
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Book and Periodical Publishing
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700 & Above Employee
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Student Partner
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Jan 2017 - Jan 2021
• Served as a peer resource and product expert on campus, providing timely individualized mentorship throughout the semester• Increased customer satisfaction by saving instructor time and inspiring student success through best practice sharing• Strategized with Wiley team and key faculty to maximize impact on campus • Served as a peer resource and product expert on campus, providing timely individualized mentorship throughout the semester• Increased customer satisfaction by saving instructor time and inspiring student success through best practice sharing• Strategized with Wiley team and key faculty to maximize impact on campus
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Education
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Norwalk Community College
Associate of Arts and Sciences - AAS, Journalism -
Universidad de La Sabana
Comunicacion Social y Periodismo