Experience

Ingles
• Brazil
• IT Services and IT Consulting
• 1 - 100 Employee
• Customer Service Manager

  • Dec 2013 - Present


Fletcher Valley Natural Foods

• United States
• Retail

• Store Manager

  • Oct 2008 - Jul 2013

  Hendersonville, NC .Responsible for overall operations of the store. .In charge of all buying and merchandising. .Established in store specials complete with monthly sales flyer and signage



Natural Foods Consulting

• United States
• Medical Practices

• Owner / Natural Foods Consultant

  • 2004 - 2013

  Hendersonville, NC .Wrote comprehensive business plans. .Wrote business assessments. .Implemented successful action plans for product placement into natural and gourmet food stores throughout the southeast.



Whole Foods Market

• United States
• Retail
• 700 & Above Employee

• Receiver

  • Nov 2005 - 2008

  Mount Pleasant, SC .Established and Implemented systems to manage open purchase orders. .Member of the "Opening" team helping to open new stores.

• Produce Manager

  • May 2005 - Nov 2005

  Mount Pleasant, SC .Rebuilt produce team with emphasis on training in the Whole Foods Market quality standards, vision and goals. .Planned and implemented comprehensive department resets.



Hendersonville Community Co-op

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Operations Manager

  • 2003 - 2004

  Hendersonville, NC .Directly responsible for all facets of produce, health and body care, grocery, food service, and customer service department. .Assisted the finance officer and coordinated the human resource department.



Good Foods Grocery

• United States
• Food and Beverage Services
• 1 - 100 Employee

• Store Manager

  • 1999 - 2003

  Richmond, Virginia Area .Accountable for all financial aspects of the business with special focus on payroll, purchasing budget, and cash handling procedures. .Oversaw all facets of merchandising and marketing. .Created and maintained successful operating systems.



Earth Fare - the healthy supermarket

• Store Manager

  • 1998 - 1999

  Greenville, South Carolina Area .Project manager for store development and start-up. .Responsible for all aspects of store operation and continued education and new hire trainings.

• Assistant Store Manager

  • 1994 - 1998

  Asheville, North Carolina Area .Assisted the store manager in overall operations. .Directly responsible for the operations of the customer service, grocery, produce, and health and body care departments. .Created marketing and merchandising programs for the grocery department. .Coordinated and managed store wide inventory program. .Served as manager on duty for opening shifts



The Granary

• New Zealand
• Movies, Videos, and Sound
• 1 - 100 Employee

• Assistant Health and Body Care Manager

  • 1993 - 1994

  Sarasota, Florida Area