Experience

LPE

• Australia
• Utilities
• 1 - 100 Employee

• General Manager Strata Operations

  • Sep 2021 - Present

  Primary purpose of the role is to manage the customer journey of a strata community from product introduction, determining product viability, installation of equipment, customer onboarding to first bill issuance and future asset management.This role is pivotal in integrating the sales process, site implementation through to first bill issuance toensure service to a community is seamless.This role requires direct contact with all stakeholders throughout the customer onboarding journey to ensure LPE and the customer expectations align.

• Chief Operating Officer

  • Feb 2020 - Sep 2021

• General Manager Operations

  • Oct 2017 - Feb 2020

  Tasked with the responsibility of ensuring that all operational functions within the Billing, Customer Care, Collections, Onboarding, community consultation and field operations teams remain synchronised, efficient, compliant and performing at the highest level.



Farmer Jones Wholesale Ltd

• Operations Manager

  • Mar 2017 - Sep 2017

  Factory Manager for a wholesale food manufacturing company.Responsible for managing all aspects of the factory including both food safety and health and safety compliance, ensuring delivery on business requirements and leading and advising on sound management practices in order to improve on organisational culture.

• Sales and Administration Manager

  • Oct 2016 - Mar 2017



UASG - A Spotless Company

• Australia
• Utilities
• 1 - 100 Employee

• National Contract Delivery Manager – Regional Customers & Utilities

  • Jun 2015 - Oct 2016

  Metering Services Role. The Primary purpose of this role is to act as the first point of contact with Regional customers and Utilities and proactively work towards developing and maintaining a high level of service. Metering Services Role. The Primary purpose of this role is to act as the first point of contact with Regional customers and Utilities and proactively work towards developing and maintaining a high level of service.



Skilltech Consulting Services

• Australia
• Utilities
• 1 - 100 Employee

• Contract Delivery Manager

  • Jun 2011 - Jun 2015