Experience

Activate Learning

• United Kingdom
• Education Administration Programs
• 700 & Above Employee

• Infrastructure Engineer

  • Apr 2019 - Present

  Implementation and support of multiple Windows SQL Servers including the creation of a Windows SQL Cluster in a DMZ to host our most critical and sensitive databases. Implementation and maintenance of a Web Farm in a DMZ to serve Azure App Proxy web requests. Installation of an Azure App Proxy environment to publish internal web sites externally without the need for inbound firewall rules and to enforce MFA through Azure/O365 before gaining access to internal resources. Provide 3rd line support for a group of 12 Secondary and Further education establishments Manage key management information system updates (REMS, Itrent HR System, MIS Systems, Service desk) Supporting VMWare virtualised environment (Vcenter/ESXI 5.5,6.0,6.5) Supporting student, administrative and academic PC users Overseeing the backup strategy for servers to ensure adequate protection of data Supporting SQL Server and Microsoft Exchange 2013/office365 Ensuring adequate action is taken in relation to security matters Managing internally and externally published websites and migrating them where possible to azure proxy setup Maintenance and monitoring of directory services, group policies, scripts and GPO’s Show less



Guildford College

• United Kingdom
• Education Administration Programs
• 100 - 200 Employee

• Senior ICT Technician

  • Nov 2014 - Apr 2019

  Manage, maintain and improve ICT servicesRecommend and implement changes and improvements to ICT servicesManage system updatesBuilding and maintaining new servers (physical and virtual)Supporting VMWare virtualised environment (Vcenter/ESXI 5.5)Supporting student, administrative and academic PC usersOverseeing the backup strategy for servers to ensure adequate protection of dataSupporting SQL Server and Microsoft Exchange 2010Ensuring the installation, maintenance and smooth operation of PC desktop client systemsAdministering the college’s web filterEnsuring adequate action is taken in relation to security mattersManaging the WSUS server and ensuring windows updates are applied Show less

• Information Communication Technology Technician

  • Oct 2013 - Nov 2014

  Completing assigned jobs within SLADiagnosing pc hardware issues and replacing parts where necessaryCreating images for the colleges PC fleetAssisting the helpdesk analyst with training

• ICT Helpdesk Analyst

  • Jun 2008 - Oct 2013

  Logging and prioritizing calls to the helpdeskApplying fixes to known issues remotelyAssisting customers with issues with office and other softwareTraining customers where necessaryCreating user accounts in ADManaging access rights via AD groups

• Senior Finance Officer

  • Apr 2002 - Jun 2008

  Posting all bank entries and journalsBank Reconciliations Petty Cash and Till ReconciliationsReconciliation and posting of college credit card paymentsReconciliation of credit card slips with the card machine reports and bank accountPreparing Cash Flow StatementsBalance Sheet ReconciliationsRunning a weekly “Link” between the college MIS and finance packageNominal JournalsInvoicing and crediting students’ Sales Ledger accountsAssisting with credit control where necessaryRegistering and Posting Purchase Ledger InvoicesRaising Purchase OrdersProcessing the weekly payment run when requiredPreparing reports for management accounts and other college management from the finance databaseHelping internal and external customers with financial queries relating to courses and the college Show less

• Finance Assistant – Sales Ledger

  • Apr 2000 - Apr 2002

  Taking payments from students and staffIssuing petty cash to staff members as requiredDaily reconciliation of tills and petty cashInvoicing and crediting students’ Sales Ledger accountsHelping customers with financial queries relating to courses and the college