Paul Wijaya

Solutions Analyst / Technical Business Analyst at Lexer
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Melbourne Area, AU

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Bio

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Credentials

  • Continuous Delivery & DevOps
    University of Virginia Darden School of Business
    Dec, 2020
    - Nov, 2024
  • RPA Developer Foundation
    UiPath
    Oct, 2020
    - Nov, 2024

Experience

  • Lexer
    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Solutions Analyst / Technical Business Analyst
      • Dec 2022 - Present

      I exceeded the expectations for my previous role and was promoted to take on more responsibilities such as:- Work closely with the Lexer success team to manage client expectations and provide time and cost estimate to implement a new project.- Liaise with delivery managers in sprint planning and estimation sessions to handover and allocate tasks to data engineers.- Expanded client portfolio ranging from non - retail to retail clients across Australia and South East Asia.- Train and support new team members.

    • Junior Solutions Analyst / Technical Business Analyst
      • Dec 2021 - Dec 2022

      - Scope client projects, conduct requirements analysis to ensure projects are fit for purpose.- Undertake complex data analysis and QA using Pyspark to identify data quality issues to recommend solutions to retail clients.- Investigate and diagnose data related bugs.- Manage new client technical onboarding from requirements gathering, solution architecture design, and engineering build, and UAT.- Bridge communications between technical and business team members- Build non-existing onboarding documentations for new starters

  • Nene chicken
    • Shift Supervisor
      • Dec 2018 - Jan 2022

      • Worked in a fast-paced environment to prepare foods.• Train, monitor, and evaluate the performance of new staff to maintain service quality and speed.• Dealt with customer concerns professionally to ensure satisfaction with the services received. • Worked in a fast-paced environment to prepare foods.• Train, monitor, and evaluate the performance of new staff to maintain service quality and speed.• Dealt with customer concerns professionally to ensure satisfaction with the services received.

  • Student Partnerships
    • Australia
    • Higher Education
    • 1 - 100 Employee
    • Analyst and Database Developer Intern
      • Mar 2021 - Jul 2021

      Activities Include:• Documented business activities using BPMN to ensure clear visual representation of both current and proposed processes.• Identified value-adding activities and bottlenecks of the processes. • Created an entity-relationship diagram (ERD) to visualise relationships between different Airtable bases.• Designed and automated the new database using Airtable Automation, Zapier, and Hootsuite that eliminates repetitive tasks. Activities Include:• Documented business activities using BPMN to ensure clear visual representation of both current and proposed processes.• Identified value-adding activities and bottlenecks of the processes. • Created an entity-relationship diagram (ERD) to visualise relationships between different Airtable bases.• Designed and automated the new database using Airtable Automation, Zapier, and Hootsuite that eliminates repetitive tasks.

  • The Aussie Hands Foundation Inc
    • Australia
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Marketing and Communications intern
      • Nov 2018 - Feb 2019

      Roles include marketing assistance and day to day administrative duties and assisting with the Aussie Hands' Lifespan Project. Some key tasks included in the project are:• Supported Aussie Hands to complete ‘Lifespan Project’.• Helped with Aussie Hands website update to improves accessibility and reliability of information provided.• Aided in developing Google AdWords to increase traffic and membership to Aussie Hands.• Created a systematic communication plan to reconnect Aussie Hands' members at key points.• Prepared proposal for board meetings.

Education

  • Swinburne University of Technology
    Master of Business Information System, Overall GPA 3.67
    2019 - 2021
  • Monash University
    Bachelor of Commerce - BCom, Finance and Marketing
    2016 - 2019
  • Monash College
    Diploma, Business/Commerce, General
    2016 - 2017
  • Gloria 1 Christian Senior High School
    2014 - 2016

Community

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