Paul Wieder
Supervisor of Information Technology at Whitehall-Coplay School District- Claim this Profile
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Bio
Credentials
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CCT Routing and Switching
CiscoDec, 2022- Nov, 2024
Experience
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Whitehall-Coplay School District
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1 - 100 Employee
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Supervisor of Information Technology
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Dec 2022 - Present
- Monitoring the performance of IT systems and identifying areas of improvement.- Overseeing the deployment of new network and software systems.- Coordinating the activities of the IT department.
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Help Desk Coordinator
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Apr 2021 - Dec 2022
- Dedicated help desk role. Tracking, assigning, and working on tickets with accuracy and reliability. - Imaging and repairing faculty and student devices. - Google admin console management for chrome devices. - Providing solutions and ideas to department projects.
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Geek Squad
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IT Services and IT Consulting
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700 & Above Employee
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Geek Squad Consultation Agent
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Sep 2019 - Apr 2021
- Developed a lasting relationship of trust with clients. - Checked in and checked out client devices. Took time to clarify what was completed. - Troubleshooted complex and pressing technology issues. Made solutions out of problems. - Entered and tracked support tickets. Kept track of part and device inventory. - Developed a lasting relationship of trust with clients. - Checked in and checked out client devices. Took time to clarify what was completed. - Troubleshooted complex and pressing technology issues. Made solutions out of problems. - Entered and tracked support tickets. Kept track of part and device inventory.
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Best Buy
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Retail
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700 & Above Employee
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Computing Sales Consultant
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Aug 2018 - Sep 2019
- Provided reliable advice on the right computer solution for the customer. - Organized and tracked product on shelves. - Kept up to date in a rapidly changing work and tech environment. - Promoted programs that apply to the right client. - Provided reliable advice on the right computer solution for the customer. - Organized and tracked product on shelves. - Kept up to date in a rapidly changing work and tech environment. - Promoted programs that apply to the right client.
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Colonial Kennels
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Whithall, Pennsylvania
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Dog Kennel Caretaker
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Jun 2017 - Jul 2018
- Studied dog behavior. - Cared for and oversaw puppy playgroups. - Administered veterinary prescriptions. - Cleaned out and properly organized kennels. - Studied dog behavior. - Cared for and oversaw puppy playgroups. - Administered veterinary prescriptions. - Cleaned out and properly organized kennels.
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Education
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Southern New Hampshire University
Bachelor's degree, Information Technology -
Lehigh Carbon Community College
Associate's Degree, Computer Information Systems -
Northampton Community College
Credits Earned, Cybersecurity -
Commonwealth Charter Academy Cyber Charter School
High School Diploma -
Whitehall High School