Experience

YOUR CHOICE (BARNET) LIMITED

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Service Manager

  • Jul 2022 - Present

  Service Manager for Day Services for Adults with Autism

• Senior Support Worker

  • Nov 2007 - Jul 2022

  A Senior manager working with adults with Autism in a day centre.

• Senior

  • Nov 2007 - Jul 2022

  Responsibilities and achievements include:• Supporting the management of the staff team and supervising 10+ people. Providing support, supervision, appraisals, training and ensuring all reviews, support plans, risk assessments are kept up to date and are of a high standard. • Supporting 49 service users on the Autistic spectrum, creating and planning a timetable providing activities, outings that are fun, safe and person centred.• Co-ordinating Outreach service, Dog therapy, Yoga sessions, Intensive interaction training and other events. • Providing a high level of customer service for all employees, face to face, over the telephone and via email and complying with data protection. • Working in partnership with the families, carers, professionals, and other providers to offer a holistic and person-centred approach.• Handling complaints and promoting good practice. • Experience in disciplinary investigation and report writing.• Supporting Safeguard cases.• Experienced in managing safeguarding. • Coaching, mentoring and offering IT support for staff. • Budgeting, handling petty cash, payments and being a cash card holder. • Employee relations experience in grievance, disciplinary and flexible working.• Staff Inductions, interviews and recruitment.• Represented the manager and service at school leaver events, college open days and job fairs and managed the centre in the Managers absence.• Risk assessments, health and safety and upholding policy and procedures.• Organising the staff rota, transport rota, booking agency /cover. • Booking annual leave, monitoring attendance, lateness, sickness and back to work interviews through our Itrent system.• Implementing policies and procedures and new ways of working due to Covid 19. Supporting PCR, LFT testing and monitoring and ensuring the safe use and disposal of PPE. • Transferring our paper systems to online. Show less

• Service Manager

  • Sep 2019 - Dec 2019

  Managing a day centre for adults with learning disabilities.