Experience

Ernest Sports, Inc.

• United States
• Sporting Goods Manufacturing
• 1 - 100 Employee

• Production Manager

  • Jan 2017 - Present

  Create and implement processes to assure consistency in all products in our line of Golf Launch Monitors. Create and implement processes to assure consistency in all products in our line of Golf Launch Monitors.



Sawdust Creations

• United States
• Furniture and Home Furnishings Manufacturing

• Owner

  • May 2016 - Present

  Handcrafted custom wooden creations Handcrafted custom wooden creations



FastSigns of Norcross

• Account Manager

  • Sep 2013 - Jun 2014

  • Performed inside sales and prospected for new customers• Built and maintained strong customer relationships • Handled inbound, unsolicited prospect calls and walk-in traffic and converted them into sales• Worked with outside sales representatives to provide seamless service• Consistently received high scores on customer satisfaction surveys • Received payments or obtained credit information • Performed inside sales and prospected for new customers• Built and maintained strong customer relationships • Handled inbound, unsolicited prospect calls and walk-in traffic and converted them into sales• Worked with outside sales representatives to provide seamless service• Consistently received high scores on customer satisfaction surveys • Received payments or obtained credit information



MDI Creative

• Graphic Design

• Account Executive / Project Manager

  • Jan 2012 - Jul 2013

  Account Executive and Project Manager MDI Creative, Norcross, GA January 2012 - Present • Researched and generated leads for trade shows and other face-to-face marketing events • Made presentations to potential clients and existing clients • Educated clients in regards to products, display design and suggestive sell • Worked with design team to ensure clients criteria was satisfied • Identified needs and created concepts to sell to marketing directors • Managed details, created purchase orders and maintained budgets for managed projects



Synq Solutions

• Business Consulting and Services

• Production Manager

  • 2011 - 2011

  Finishing and Kitting ManagementSynq Solutions, Norcross, GA• Managed bindery, large format finishing and kitting teams of 12-15 members for a high volume print on demand operation• Maintained a quality standard for finished products according to company and client specifications• Implemented a routine maintenance schedule to ensure optimum performance of all finishing equipment• Increased productivity by way of cross training, strategic planning and morale improvement• Defined metrics to measure productivity and facilitate workflow planning• Facilitated many root cause analysis investigations in regards to process failures• Educated program managers on substrates, laminates and media to satisfy customers’ needs and maximize profit potential



Market Place Color

• Printing Services
• 1 - 100 Employee

• Finishing Director / Fulfillment Manager

  • Nov 1993 - Dec 2010

  Management, Production, Development, and FulfillmentMarket Place Color, Atlanta, GA• Managed photo-finishing and mounting services for a commercial photographic production facility producing photographic display prints, backlit display transparencies and large format ink-jet prints and point of purchase signage• Developed and implemented systems to increase productivity• Achieved satisfaction scores in the high 90th percentile from critical clients through organization, communication and follow-up• Monitored and controlled inventory of finishing products and shipping materials• Designed custom boxes for shipping to maximize protection of finished products and minimize costs• Coordinated fulfillment of promotional runs through the use of spreadsheets and organization to expedite packaging and shipping