Experience

RobinHill Senior Advisory Group

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Senior Advisor

  • Nov 2022 - Present

  Robinhill Senior Advisory Group provides unleveraged senior & sage advisory services addressing significant opportunities to improve client performance and growth. Robinhill Senior Advisory Group provides unleveraged senior & sage advisory services addressing significant opportunities to improve client performance and growth.



Tijuana Flats Tex-Mex

• United States
• Restaurants
• 400 - 500 Employee

• Chief Information Officer

  • Dec 2019 - Jul 2022

  Charged with defining and implementing the technological future of the company. Provided leadership and direction in evaluating and selecting leading-edge technologies and processes. Drove highly successful initiatives focused on Covid/Pandemic response. Charged with defining and implementing the technological future of the company. Provided leadership and direction in evaluating and selecting leading-edge technologies and processes. Drove highly successful initiatives focused on Covid/Pandemic response.



Boston Retail Partners

• Vice President, Information Technology Consulting

  • 2013 - Dec 2019

  A management consulting firm providing visioning, design and implementation of strategy, technology, and process solutions to retail companies. Provided extensive experience in IT Strategy and Transformation, Systems Selection & Implementation, Store Level Systems, Data Warehousing and Business Intelligence, ERP Systems, Data Privacy, Operations Management and IT Project Management. A management consulting firm providing visioning, design and implementation of strategy, technology, and process solutions to retail companies. Provided extensive experience in IT Strategy and Transformation, Systems Selection & Implementation, Store Level Systems, Data Warehousing and Business Intelligence, ERP Systems, Data Privacy, Operations Management and IT Project Management.



Papa Gino's Inc.

• United States
• Restaurants

• Chief Information Officer / Vice President of IT

  • 2006 - 2012

  A 280 location Italian restaurant chain with revenues of $230M and 5000+ employees Provided vision, leadership, and direction in evaluating and streamlining technologies and processes for daily operations. Worked closely with the business such that technology is instrumental in enhancing overall sales results, while improving the “ease of doing business”. A 280 location Italian restaurant chain with revenues of $230M and 5000+ employees Provided vision, leadership, and direction in evaluating and streamlining technologies and processes for daily operations. Worked closely with the business such that technology is instrumental in enhancing overall sales results, while improving the “ease of doing business”.



Answerthink

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Director - Technology Integration / Business Intelligence

  • 1998 - 2006

  A cutting-edge business and technology consulting company with revenues of $40M Overall project management for design and deployment of Electronic Payment Solution (Gift and Credit) for international restaurant chain, Dunkin’ Donuts and develop and implement Financial Planning and Reporting Systems for international hotel chain, Hyatt Corporation. Major Achievements •Defined risk management and business continuity plans, successfully deploying to Dunkin Donuts franchise locations and managed large in-house and 3rd party vendor teams through multi-year deployment to 3000+ locations. •Selected, defined, developed and deployed a leading edge Point-of-Sales solution and system, creating interfaces to corporate systems and testing and validation through all stages.



Rainforest Cafe

• France
• Restaurants
• 1 - 100 Employee

• Director of Information Technology

  • 1996 - 1998

  A themed restaurant chain with “in store” retail outlets; revenues of $160M Charged with defining and implementing the technological future of the company while positioning it for a rapid growth environment. Manage corporate and store information systems environment. IS staff develops implements, maintains, and supports all retail and restaurant POS networks, as well as all store and corporate accounting inventory systems. Major Achievements •Increased revenues at a Disney location by 8.5% by designing and implementing a Wait List network that monitored activity on the restaurant POS system and calculated guest return times resulting in increased guest activity daily. •Created and managed the process of matching viable vendor offerings of ERP systems with needs and implemented Lawson Financials, a state of the art ERP System. •Designed and implemented interfaces to all Disney World properties to allow hotel room charges and special program/promotional activity.



Ryan's Family Steak Houses

• United States
• Restaurants

• Director of Information Technology

  • 1986 - 1996

  A $330M Restaurant Chain with over 230 locations and 24K+ employees Manage corporate office information systems environment, including 230 remote store locations. IT staff responsible for all accounting and inventory systems at the corporate and store levels. Developed systems to poll remote locations, combine, and distribute information for timely and effective reporting to support business decisions. Major Achievements •Re-Engineered new store opening processes during a rapid expansion phase that supported implementation of technology systems for as many as 30 new store openings per year. •Defined and implemented corporate-wide intranet and extranet communications achieving 99% successful polling, enabling timely distribution of previous day’s restaurant sales and traffic. •Created the IT Department defining corporate office information systems environment including systems interfacing with 230 remote restaurant locations.