Experience

Unilink

• United Kingdom
• IT Services and IT Consulting
• 100 - 200 Employee

• Senior Support and Service Engineer(North)

  • Jul 2014 - Present

  • Support, installation and administration of HMP/Private establishments hardware and software • Annual service visits • Monitor and action calls/update assets from the support helpdesk • Maintain and update documentation • On Call support All Microsoft Server & Client Operating Systems, Microsoft SQL 2000 - 2012 • Support, installation and administration of HMP/Private establishments hardware and software • Annual service visits • Monitor and action calls/update assets from the support helpdesk • Maintain and update documentation • On Call support All Microsoft Server & Client Operating Systems, Microsoft SQL 2000 - 2012



NHS

• Leeds, United Kingdom

• 2nd/3rd Line support engineer

  • Jan 2003 - Jun 2014

  2nd and 3rd Line Support Engineer role for Clinical Commissioning Groups, Leeds Community Healthcare and General Practices across Leeds. 2nd and 3rd Line Support Engineer role for Clinical Commissioning Groups, Leeds Community Healthcare and General Practices across Leeds.



York College of Further Education

• York College of Further Education

  • Mar 2001 - Dec 2002



Pensions and Benifits - Monks Cross, York

• York

• IT Manager

  • Jun 2001 - Aug 2001

  Day to day IT Support for small business of 40 staff. Novell and M/S Small Business Server. Day to day IT Support for small business of 40 staff. Novell and M/S Small Business Server.



Ministry of Defence

• Various

• Logistics Technician

  • May 1989 - May 2001

  RAF Leeming, North Yorkshire. 1999-2001 Propulsion and Engines Stock Controller • Successfully managed the receipt and issue of specialist technical and general stores using I.T based Logistics accounting system with an annual stock value of over £40 million pounds. • Optimised and regulated Access database of batched life-X items. • Implemented and revolutionised monthly data report procedure for high-value repairable assets. • Responsible for the supervision of Microsoft office applications with trainees onto site. RAF Laarbruch, Germany 1997-1999 Test and Electronic Logistics Controller • Updated strict direct exchange computer procedures for specific items. • Qualified in precise control of Classified, Restricted and Secret documentation and ensuring items are securely stored. RAF Laarbruch, Germany 1996-1997 Full control of Ground Equipment stores • Responsible for stock take programs. • Hastening of high priority orders. RAF St Athan, South Wales 1992-1996 Receipts and Despatch • Responsible for the units UK and world-wide Receipts and Despatch. • Consistent liaising with airports for transhipment of high priority issues. RAF Belize, Central America 1991-1992 Stock, Control and Accounting • Progression of computerised orders for clients issue to Central America. • Purchase and control from local businesses and clients. Show less