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Experience

    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Project Manager
      • Sep 2021 - Present
    • India
    • Outsourcing/Offshoring
    • 1 - 100 Employee
    • Project Manager
      • May 2019 - Sep 2021
    • Insurance
    • 1 - 100 Employee
    • Project Manager
      • Nov 2018 - Apr 2019
    • Project Manager
      • Mar 2015 - Sep 2018

      Managed multiple regulatory projects ensuring the society and its members adhered to changes in legislation from the FCA, OFCOM, Prudential Regulation Authority, Bank of England and HM Treasury. Adhered to the society’s simplified lifecycle, using Agile and Waterfall methodologies. Responsible for end to end financial management building business cases, tracking and control. Managed stakeholder engagement through steering groups, stage gates, working groups, and regular stand-ups to deliver change and transformation.

    • United Kingdom
    • Financial Services
    • Project Manager
      • Jan 2014 - Sep 2014

      Project Manager - Business Readiness Managed the Recruitment and Training work streams, part of the Business Readiness for a large Credit Card migration project, from Santander Cards. This involved the recruitment of 350 new staff and the training of 700+ new and existing staff. Project Manager - Business Readiness Managed the Recruitment and Training work streams, part of the Business Readiness for a large Credit Card migration project, from Santander Cards. This involved the recruitment of 350 new staff and the training of 700+ new and existing staff.

    • United States
    • Biotechnology Research
    • 700 & Above Employee
    • Project Manager
      • Jul 2012 - Dec 2013

      Managed the governance for all work streams within a transformation programme covering People, Process & Technology – across Human Resources, Sales, Product Management, Marketing, IT, Customer Service & Supply Chain. Led a sub project to close a distribution warehouse in Denmark and move the capability to Sweden. This included a data migration, changes to transport routes and training of staff to ensure limited impact to service in the two locations. Managed the governance for all work streams within a transformation programme covering People, Process & Technology – across Human Resources, Sales, Product Management, Marketing, IT, Customer Service & Supply Chain. Led a sub project to close a distribution warehouse in Denmark and move the capability to Sweden. This included a data migration, changes to transport routes and training of staff to ensure limited impact to service in the two locations.

    • United Kingdom
    • Retail
    • 1 - 100 Employee
    • Project Manager
      • Oct 2011 - Jun 2012

      Completed an assignment within an Unsecured Lending and Pawn Broking business. The business used Agile methodology to deliver new front end systems from account origination to pay-out of new credit applications. Defining and translating business requirements into IT deliverables and tracking progress of development, testing and implementation. Completed an assignment within an Unsecured Lending and Pawn Broking business. The business used Agile methodology to deliver new front end systems from account origination to pay-out of new credit applications. Defining and translating business requirements into IT deliverables and tracking progress of development, testing and implementation.

    • Control Records Manager
      • Oct 2004 - Jun 2011

      Leading from concept to reality business initiatives, new client launches, platform migrations and numerous marketing campaigns. Ownership of system configuration projects across three key receivable platforms, ensuring adherence to change control and release strategies. Expertise in VisionPlus parameter settings for credit cards and store cards. Leading from concept to reality business initiatives, new client launches, platform migrations and numerous marketing campaigns. Ownership of system configuration projects across three key receivable platforms, ensuring adherence to change control and release strategies. Expertise in VisionPlus parameter settings for credit cards and store cards.

    • Operations Project Office
      • Sep 2002 - Sep 2004

      Support and lead projects and initiatives within the Operational areas of the business.Deliver digitised DMAIC toolkit to Operation Project Managers.Utilise DMAIC methodology to identify defects in process, deliver & test solutions and monitor success.

    • Management Information Analyst
      • Apr 1998 - Aug 2002

      Responsible for analysis of operational processes providing performance data and recommendations to management teams.Implemented XTAQ, interactive activity measurement software.6 Sigma Black Belt Examination passed.

Education

  • Rodillian School, Wakefield
    1981 - 1986

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