Director Data Science

• Mar 2023 - Present

Leading a team of Data Scientists to enable evidence-based regulatory decisions.

Senior Manager, Risk Classification Systems and Analysis

• Feb 2020 - Mar 2023

Director, Business Performance Analytics

• Oct 2015 - Feb 2020

• Leading role in the adoption of a new policy management system for small commercial business and specialty insurance focusing on developing our data architecture, management, integration and reporting strategy • National lead for the creation of a global relational database model to allow for seamless analytics, reporting and data visualization of big data from disparate systems • Led of a group of onsite and offshore consultants and analysts to develop and produce national claim… Show more • Leading role in the adoption of a new policy management system for small commercial business and specialty insurance focusing on developing our data architecture, management, integration and reporting strategy • National lead for the creation of a global relational database model to allow for seamless analytics, reporting and data visualization of big data from disparate systems • Led of a group of onsite and offshore consultants and analysts to develop and produce national claim, operations, and business insurance reporting. Led our technology and business solutions team to develop and maintain MS Office tools • Led the creation of a national multi-level operational reporting suite leveraging SQL in a complex relational data environment • Led the development and coded the 1st ever renewal automation reporting suite for the commercial automotive line of business leveraging SAS for the initial data discovery work and translating the code into SQL for final delivery • Successfully transitioned a large scale, highly critical and key person dependent MS Access transaction management tool to a full scale IT solution thereby reducing overall corporate risk and increasing tool performance and production support capabilities • Conducted an overhaul of the claim analytics and reporting suite with a focus on value added analytics to communicate performance metrics and results to a mid-level management and senior leader audience • National co-lead of our employee engagement counsel working to create a culture of positive and inclusive engagement

Consultant

• Jun 2014 - Sep 2015

• Led collaborative underwriting review and evaluations which brought subject matter experts together from various departments to review products and business segments with the objective of making recommendations to improve performance and profitability • Development and production of the branch, regional, and national performance analytics and business insurance reporting suite focusing on value added analytics

Senior Underwriting Analyst

• Jun 2012 - Jun 2014

• Developed and implemented a national appetite segmentation which directly led to a significant loss ratio reduction due to a positive shift in business mix towards target segments during soft market conditions • Developed and took a leading role in the roll-out of the corporate YouTube channel in conjunction with marketing, risk control and underwriting

Underwriting Analyst

• Jul 2010 - Jun 2012

• Creation and development of executive level reporting suite leveraging MS Office products and Cognos data visualization tools • Led a team of co-op students to conduct market research and analytics to identify areas of opportunity for growth and product development

Underwriting Assistant

• Mar 2008 - Jul 2010

• Seconded to actuarial to partner in the research and development of personal lines water damage pricing strategy • Small business underwriting and data entry

Enumerator

• Jun 2011 - Aug 2011

Exercise Rider

• Feb 2007 - Mar 2008