Paul Sharples MBA
Director Of Operations at Innovate Recruitment Ltd- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Reigate, England, United Kingdom, UK
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Experience
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Innovate
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United Kingdom
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Staffing and Recruiting
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1 - 100 Employee
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Director Of Operations
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Jul 2021 - Present
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Just Group plc
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United Kingdom
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Financial Services
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700 & Above Employee
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Head of Operations and Shared Services
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Jan 2019 - Jul 2021
Responsible for the new business and servicing operational activities across retirement income products, third party contracts, QA & complaints, change and management information functions. Budget management, strategic direction and talent development within the company. Developed highly engaged teams of 80+ people with 8 direct reports to create a sustainable innovative environment, to improve customer experience and reduce the cost base.
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Head of Retail New Business and Servicing
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Feb 2012 - Dec 2018
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JUST RETIREMENT LIMITED
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United Kingdom
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Insurance
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1 - 100 Employee
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New Business Manager
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Jul 2005 - Jan 2012
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Capita
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United Kingdom
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IT Services and IT Consulting
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700 & Above Employee
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Customer Services Manager
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Jan 2003 - Jun 2005
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Team Manager
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Feb 1999 - Jan 2003
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Education
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2015 - 2018
The Open University
Master of Business Administration, MBA -
Joseph Rowntrees
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