Experience

Vail Systems

• United States
• Software Development
• 100 - 200 Employee

• Network Operations Center Technician

  • Apr 2002 - Present

  In my position I provide system and network operations support in a 24x7 Network Operations Center. My responsibilities include analyzing network problems utilizing various troubleshooting skills. In my position I provide system and network operations support in a 24x7 Network Operations Center. My responsibilities include analyzing network problems utilizing various troubleshooting skills.



Continental Envelope

• Customer Service Representative

  • Jan 1999 - Oct 2001

  My responsibilities included working with existing accounts, processing orders and resolving customers complaints while implementing viable solutions to ensure an efficient flow of sales activities. My responsibilities included working with existing accounts, processing orders and resolving customers complaints while implementing viable solutions to ensure an efficient flow of sales activities.



American Printing

• Sales Representative

  • Nov 1994 - Aug 1998

  Called on gaming properties and non-gaming businesses. I secured new account business through self-generated leads and referrals involving prospects, cold calls, communications and negotiations.Products sold included envelopes, business forms and labels. Called on gaming properties and non-gaming businesses. I secured new account business through self-generated leads and referrals involving prospects, cold calls, communications and negotiations.Products sold included envelopes, business forms and labels.



Curtis 1000

• Sales Representative

  • Aug 1993 - Nov 1994

  Established and maintained clients and performed sales calls to obtain new business.Responsibilities including selling business forms and brochures. Established and maintained clients and performed sales calls to obtain new business.Responsibilities including selling business forms and brochures.



ESCO

• Customer Service Representative

  • Aug 1989 - Aug 1993

  Duties included communication with new and existing accounts, processing orders, and resolution of customer complaints. Duties included communication with new and existing accounts, processing orders, and resolution of customer complaints.