Paul Sebothoma

IT CUSTOMER SUPPORT ENGINEER at Adapt IT (Pty) Ltd
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
ZA
Languages
  • Zulu -
  • Northern Sotho -
  • Afrikaans -
  • Venda -
Skills

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • MCPS: Microsoft Certified Professional
    Microsoft
    Apr, 2012
    - Nov, 2024
  • MCITP: Business Intelligence Developer 2008
    Microsoft
    Nov, 2011
    - Nov, 2024
  • MCTS: SQL Server 2008, Business Intelligence Development and Maintenance
    Microsoft
    Sep, 2011
    - Nov, 2024
  • MCTS: SharePoint 2010, Application Development
    Microsoft
    Jul, 2011
    - Nov, 2024
  • MCITP: Database Developer 2008
    Microsoft
    Jun, 2011
    - Nov, 2024
  • MCTS: SQL Server 2008, Database Development
    Microsoft
    May, 2011
    - Nov, 2024
  • MCPD: Enterprise Application Developer 3.5
    Microsoft
    Nov, 2010
    - Nov, 2024
  • MCTS: .NET Framework 3.5, ASP.NET Applications
    Microsoft
    Sep, 2010
    - Nov, 2024
  • MCTS: .NET Framework 3.5, Windows Communication Foundation Applications
    Microsoft
    Sep, 2010
    - Nov, 2024
  • MCTS: .NET Framework 3.5, Windows Communication Foundation Applications
    Microsoft
    Sep, 2010
    - Nov, 2024
  • MCTS: .NET Framework 3.5, ADO.NET Applications
    Microsoft
    Aug, 2010
    - Nov, 2024
  • MCTS: .NET Framework 3.5, Windows Forms Applications
    Microsoft
    Jul, 2010
    - Nov, 2024

Experience

  • Adapt IT Holdings Limited
    • South Africa
    • IT Services and IT Consulting
    • 100 - 200 Employee
    • IT CUSTOMER SUPPORT ENGINEER
      • Apr 2018 - Present

      Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

  • Dimension Data
    • South Africa
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Customer Support Engineer
      • Apr 2015 - Mar 2016

      Customer Support Engineer internship with dimension data. Customer Support Engineer internship with dimension data.

  • IT Training Corporation
    • Pretoria Area, South Africa
    • Programmer
      • Jun 2014 - Mar 2015

      Programming juniour lecture Programming juniour lecture

  • Auto pedigree
    • Kempton Park
    • Call Centre Agent
      • Jun 2012 - Jan 2013

      Call center agent Call center agent

Education

  • TORQUE-IT
    MCSA, Information Technology
    2018 - 2018
  • CTU and Vaal University of Technology
    Diploma in programming level 6, MCPD COURSE
    2010 - 2013

Community

You need to have a working account to view this content. Click here to join now