ITS Security Administrator / Analyst

• Jun 2020 - Present

Systems Administrator

• Oct 2015 - Jun 2020

• Network Server and Software Deployment for key business requirements across the college.• Modify existing databases and database management systems.• Maintain Active Directory.• Maintain SCCM infrastructure.• Plan and execute maintenance. • Ensures backups are defined and executed properly.• Plan and test the disaster recovery plan.• Monitor license renewal dates to insure appropriate continuity and availability of deployed solutions.• Plan technology upgrades and implement solutions with minimal interruption of business services.• Monitor key system parameters to interdict problems before they impact system performance.• Assists with PCI compliance and network security recommendations• Manages SQL Server installations from a Network level to insure databases are available, backed up and performing at optimum levels. Show less

Lead Technician

• Jun 2011 - Oct 2015

• Coordinate and schedule the work of Computer Technicians. • Work with other ITS staff on problem resolution and create workflow procedures. • Assist with server software, setup users, printers, and computers for network access. • Prepare reports, maintenance records, and inventory paperwork. • Work with vendors on warranty issues and problem resolution. • Insure compliance with software licensing laws. • Administer servers as needed. • Configure/install/assist in installation of wireless devices. • Coordinate group projects, lab replacement and imaging of labs. • Maintain virtual machine images. • Implement SCCM 2012. • Deploy iPads for student and staff use. Show less

Product Support Technician

• Mar 2009 - Jun 2011

Support customers with technical issues concerning their DSL and IPTV connections. Monitor / Troubleshoot data lines to ensure customer connectivity. Wireless networking troubleshooting / support. Administer accounts for TOS abuse. Support customers with technical issues concerning their DSL and IPTV connections. Monitor / Troubleshoot data lines to ensure customer connectivity. Wireless networking troubleshooting / support. Administer accounts for TOS abuse.

Network Technincian

• May 1997 - Nov 2008

Responsibilities included management and implementation of Microsoft System Management Server 2003 environment, administration and maintenance of SMS infrastructure. Responsible for keeping corporate and remote Windows based systems up to date with the latest Microsoft security patches. Perform network administration tasks on NT4 and Windows Server 2003 networks. This included creating new logins, planning and implementing security, editing login scripts, group policies and other tasks. Administered Citrix thin client server farm. Desktop deployment. Show less