Experience

Firefly Search

• Digital Marketing Consultant

  • Jan 2017 - Present

  Creating and managing customized Digital Marketing campaigns for our clients. Creating and managing customized Digital Marketing campaigns for our clients.



Hotel Montreal

• France
• Hospitality

• Receptionist

  • May 2016 - Dec 2016

  A sister hotel to Christchurch's leading 5 star hotel, The George. My role was to assist guests in any and all ways to the highest standard, effectively covering the role of concierge alongside reception duties. A sister hotel to Christchurch's leading 5 star hotel, The George. My role was to assist guests in any and all ways to the highest standard, effectively covering the role of concierge alongside reception duties.



The George Hotel

• Hospitality
• 1 - 100 Employee

• Concierge

  • Dec 2014 - May 2016

  As a Concierge at Christchurch's leading 5 star accomodation the highest of standards were expected in all aspects from personal grooming to being articulate in both written and oral formats. My main roles being greeting guests and assisting with bags, my real strength showed in handling customer queries such as: dining recommendations and reservations, directions, complaint handling and booking tours. Maintaining positive relationships with our suppliers was a key component of this role. Show less