Experience

Los Altos School District

• United States
• Education Management
• 200 - 300 Employee

• Physical Education Teacher

  • Aug 2014 - Present



T-Mobile

• United States
• Telecommunications
• 700 & Above Employee

• Sales Representative

  • Mar 2009 - Jul 2014

  Responsible for focusing on customers, change & innovation, strategic thinking, relationship building, and inspirational leadership. Deliver a delightful customer experience that will allow customers the opportunity to reccommend T-mobile to their friends and family. Thoroughly explain wireless terms, products and services in a simple and understandable way. Ensure that every customers need has been solved before walking out. Provide store leadership teams with feedback to make costumer service and the store more successful. Cross-train and coach among store staff. Stay current on T-Mobiles web based resource and instructor led trainings. Know and use the store systems to support the Customer Experience, including Point of Sale and Customer Account Management; know where and how to get support when needed. Take personal responsibility for staying current on all store communications and asking follow-up questions as needed. Increase personal proficiency at store operations tasks; share tips and experience with other Sales Associates to build their proficiency. Deliver financial results based on key performance indicators. Show less



Gonzales Unified School District

• Gonzales, CA

• Substitute Teacher

  • Oct 2011 - Aug 2013



Kern High School District

• Education Management
• 700 & Above Employee

• Substitute Teacher

  • Aug 2008 - Jun 2010



Boys & Girls Clubs of America

• United States
• Non-profit Organizations
• 700 & Above Employee

• Community Relations/Marketing & Special Events Intern

  • Aug 2007 - Jan 2008