Experience

CultureVerse

• United States
• Philanthropic Fundraising Services
• 1 - 100 Employee

• Board Member

  • Jul 2021 - Present



Assent

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Vice President of Customer Success

  • Jan 2022 - Sep 2023

  Leader of CS team in the fast growing, dynamic space of understanding the impact of supply chains on human health, human rights and the environment. I'm thrilled to be helping companies gain transparency, traceability and real understanding of their supply chain data so they can protect their brands, remove market access barriers, and reduce operational and financial risk. We are doing better by people and the environment. Our SaaS-based solution combines advanced technology and deep expertise to give businesses a complete, centralized view of their supply chain data — essential for the most critical business decisions. Show less



Empire Comfort Systems

• Greater St. Louis Area

• Vice President of Supply Chain

  • Jan 2018 - Jan 2022

  Owned the entire supply chain for 8 product lines and 12 manufacturing lines across three sites and two states. Core products include gas fireplaces, fireboxes, room and home heaters, burners, log sets, gas grills, ceramic wood-burning grills, wood-burning stoves. Key focus areas on procurement, material handling and inventory control. Procured over 10,000 skus in steel, components and finished goods for buy/resell for ~100M business. Fantastic, family owned business with hard working Americans and a growth mindset. Show less



ClubReady, LLC

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Vice President of Customer Success

  • Apr 2017 - Nov 2017

  Leading the customer success team to consistently deliver an engaging and positive customer experience while improving retention rate and customer satisfaction. Leading the customer success team to consistently deliver an engaging and positive customer experience while improving retention rate and customer satisfaction.



Coupa Supply Chain, powered by LLamasoft

• United States
• Software Development
• 1 - 100 Employee

• Director and Executive Director of Customer Success in Supply Chain Design

  • Apr 2012 - Apr 2017

  Establish strong communication channels with customer executive sponsors in order to fully understand their level of satisfaction with regard to supply chain design software and services provided. Work across functional areas within LLamasoft to address any customer concerns to assure their complete satisfaction. Direct leadership of customer support team, ensuring performance exceeds contractual requirements and that key customers insights are extracted and communicated to relevant internal departments. Shaped and implemented the customer implementation and onboarding processes.Consulted to and exposed to many of the largest and most complex supply chains in the world, across all industries and regions of the world.With all avenues of customer input, bring the voice of the customer to all company departments to improve company products, services and revenue. Responsible for maintenance and support revenue retention and growth. Show less

• Supply Chain Applications and Business Development

  • May 2009 - Apr 2012

  Program manager, high level analyst and business development of supply chain modeling and analytics for the Defense and commercial industries, serving many of the Fortune 500.Helped companies make better decisions about their supply chain with a proven, world-class leader in supply chain modeling and analytics software.



Express Scripts

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Sr. Director, Trend Management

  • Sep 2007 - Apr 2009

  Was the leader of the Trend Management Operations team, responsible for P&L of an $11M annual budget and 170 person staff of pharmacy technicians, pharmacists and leaders that contacts patients and doctors to attempt to safely convert brand medications to more cost effective alternatives, mostly generics. Responsible for strategic direction setting and initiatives to achieve that direction and contributed in excess of $15M in EBITDA annually.

• Sr. Director, Pharmaceutical Procurement and Inventory Management

  • May 2006 - Sep 2007

  Responsible for a 37 staff team (including 3 directors and 5 managers) and $2.5M budget charged with operational relationships, performance management of drug suppliers, daily and weekly purchase-to-pay processes, management of an annual $5B spend and $100M in average daily inventory, and continuously improving and innovating the operational supply chain model.

• Sr. Manager, Pharmaceutical Procurement and Inventory Management

  • Jun 2003 - May 2006

  Responsible for managing purchasing and inventory mgmnt initiatives that spanned multiple sites/functions to include the use of Lean principles & character-based leadership, for leveraging high value-added opportunities with drug suppliers and for communicating progress and impact to many organizational levels. Accomplishments include: 1. Established advanced ABC analysis tools & improved ordering & forecasting that enabled a 13% reduction in inventory ($18M) in 2005 2. Leader/co-leader in resolving 11 of 18 audit findings, including 8 findings with Sarbanes-Oxley implications. Resolution of these issues was critical to passing the corporate-wide audit in 2004 that tested these most significant, Sarbanes-Oxley related business control weaknesses to these new, Congressionally-mandated requirements 3. Implemented systems changes and developed reports to enable the recouping of $17.1M from generic vendors that did not meet contracted supply agreements due to drug shortages Show less



SunEdison Semiconductor

• United States
• Semiconductor Manufacturing
• 400 - 500 Employee

• Supply Chain and Process Engineering Module Leader

  • May 1999 - Jun 2003

  Responsible for supply chain, purchasing/commodity management, program/project management and process engineering and of multi-disciplinary teams for one of four major process areas (lap/etch/clean) for an international, high-technology electronics company. Acheivements include: 1. $6.1M in sustained annual cost savings from improvements in alternate supplier qualifications, negotiated price reduction of materials, consumable usage reduction and yield and productivity gains by leading cross-functional, cross-cultural, international initiatives 2. Provided engineering process improvement leadership as an effective change manager making improvements that are aligned with corporate strategy, safe, quantifiable, understood by all involved, and implemented with intense user input that are self- sustaining after implementation. Show less

• Senior Process Engineering

  • Jun 1997 - May 1999

  Manufacturing process engineer for high-technology, silicon wafer fab ($1B company) that involved mechanical, chemical and electrical engineering elements (lapping, cleaning, etching, inspection). Selected as interim Engineering Manager. Promoted to worldwide module leader involving entire cost of ownership model for 25% of wafer manufacturing including labor, variable costs, equipment costs, supply chain and materials qualification and evaluation.