Experience

ADS Group Ltd

• United Kingdom
• Non-profit Organization Management
• 100 - 200 Employee

• Director of Government Relations and Policy

  • Jul 2022 - Present



RSSB

• United Kingdom
• Rail Transportation
• 300 - 400 Employee

• Head of External Engagement

  • Jan 2019 - Jul 2022

  Joined in 2019 to create and deliver RSSB’s new member engagement and public affairs strategies. Since its launch we made some fantastic achievements, including: - A Net Promoter Score increase from +39 to +60; - An external customer audit score of Silver from Investors In Customers; and - Strengthened relationships with our core political and industry stakeholders. Joined in 2019 to create and deliver RSSB’s new member engagement and public affairs strategies. Since its launch we made some fantastic achievements, including: - A Net Promoter Score increase from +39 to +60; - An external customer audit score of Silver from Investors In Customers; and - Strengthened relationships with our core political and industry stakeholders.



Greater Anglia

• London, United Kingdom

• Public Affairs Manager

  • Sep 2014 - Jan 2019

  • Managed the company's public affairs activities to maintain a positive reputation with key stakeholders, including Members of Parliament, local authorities and community groups. • Lead on community engagement activities on behalf of the company. This includes the creation and implementation of CSR projects and sourcing third party funding for community enhancement schemes; • Drafted media releases, speeches and newsletters in line with the company’s strategic vision; • Played a key role in crisis communications by acting as a company spokesperson to the regional and national media; and • Managed a team of three managers who are in turn responsible for the community engagement and accessibility policies within the company. Show less



First Capital Connect

• London, United Kingdom

• Public Affairs and Media Manager

  • Sep 2010 - Sep 2014

  • Lead FirstGroup’s public affairs programme for the UK’s biggest rail franchise competition. This role involved the drafting of a company-wide public affairs and community engagement programme and consulted with approximately 600 stakeholders; • Maintained positive relationships with over 250 key stakeholders at a key FirstGroup train company, including Members of Parliament, local authorities, community action groups and the media. Engagement activities include the drafting of a monthly newsletter, presentation events, and one-to-one meetings; • This was a new role introduced due to poor stakeholder perceptions of the company. I created and launched a new engagement programme and have ensured its smooth running, which has resulted in record high stakeholder survey scores; • Created and managed an award-winning community engagement programme across the First Capital Connect network, primarily with local community action groups and charities; and • Recognised opportunities for positive PR activities from all areas of the business and promoting them to local and regional media. Show less



Chelgate Limited

• United Kingdom
• Public Relations and Communications Services
• 1 - 100 Employee

• Account Manager

  • May 2009 - Sep 2010

  • Devised and managed public relations and public affairs campaigns for several distinguished clients, including the world’s largest occupational health charity; • Organised political and media events on behalf of my clients, some of which were reported on by the broadsheet press and national television; • Authored parliamentary questions and early day motions, and published them by using vast network of Parliamentary contacts; • Provided advice and researched briefs on all areas of Parliamentary business using previous experience in the House ; • Represented the firm regularly as a political and PR commentator for BBC Radio; • Specialist areas of expertise included healthcare, transport and technology; and • Contributed research towards a Coalition-led Government policy paper on occupational health & safety. Show less



Office of Edward Timpson MP

• London, United Kingdom

• Communications and Campaigns Officer

  • Apr 2008 - May 2009

  • Drafted press releases, liaised with the media, and arranged interviews for both national and regional press; • Researched and prepared briefs on all topics of interest to the Member and his Parliamentary responsibilities; • Oversaw all national and constituency based campaigns, from conception to completion; • Managed working relationship with the Member of Parliament and key stakeholders; and • Supervised office internships, from selection stage to daily management. • Drafted press releases, liaised with the media, and arranged interviews for both national and regional press; • Researched and prepared briefs on all topics of interest to the Member and his Parliamentary responsibilities; • Oversaw all national and constituency based campaigns, from conception to completion; • Managed working relationship with the Member of Parliament and key stakeholders; and • Supervised office internships, from selection stage to daily management.