Paul Olphert
Associate Integration Engineer at Cirdan Ltd- Claim this Profile
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Bio
David Kennedy
It's rare that you come across someone as kind, patient, and helpful as Paul. I had the honour of being supervised by Paul while I worked at Cirdan developing a complex testing tool - his ability to juggle multiple projects while also consistently making himself available to answer any question I had became more and more amazing as time went on. Paul is not only incredibly knowledgeable in his field, but manages to produce a light-hearted and positive atmosphere no matter the situation; he would be an asset to any team, and is a pleasure to work under.
Sophie Stephenson
I have worked with Paul on several projects during his MSc in Software Development and find him to be a very competent group member. He is organised, driven and has a clear passion for software engineering. I believe he would be a great addition to any development team in the future.
David Kennedy
It's rare that you come across someone as kind, patient, and helpful as Paul. I had the honour of being supervised by Paul while I worked at Cirdan developing a complex testing tool - his ability to juggle multiple projects while also consistently making himself available to answer any question I had became more and more amazing as time went on. Paul is not only incredibly knowledgeable in his field, but manages to produce a light-hearted and positive atmosphere no matter the situation; he would be an asset to any team, and is a pleasure to work under.
Sophie Stephenson
I have worked with Paul on several projects during his MSc in Software Development and find him to be a very competent group member. He is organised, driven and has a clear passion for software engineering. I believe he would be a great addition to any development team in the future.
David Kennedy
It's rare that you come across someone as kind, patient, and helpful as Paul. I had the honour of being supervised by Paul while I worked at Cirdan developing a complex testing tool - his ability to juggle multiple projects while also consistently making himself available to answer any question I had became more and more amazing as time went on. Paul is not only incredibly knowledgeable in his field, but manages to produce a light-hearted and positive atmosphere no matter the situation; he would be an asset to any team, and is a pleasure to work under.
Sophie Stephenson
I have worked with Paul on several projects during his MSc in Software Development and find him to be a very competent group member. He is organised, driven and has a clear passion for software engineering. I believe he would be a great addition to any development team in the future.
David Kennedy
It's rare that you come across someone as kind, patient, and helpful as Paul. I had the honour of being supervised by Paul while I worked at Cirdan developing a complex testing tool - his ability to juggle multiple projects while also consistently making himself available to answer any question I had became more and more amazing as time went on. Paul is not only incredibly knowledgeable in his field, but manages to produce a light-hearted and positive atmosphere no matter the situation; he would be an asset to any team, and is a pleasure to work under.
Sophie Stephenson
I have worked with Paul on several projects during his MSc in Software Development and find him to be a very competent group member. He is organised, driven and has a clear passion for software engineering. I believe he would be a great addition to any development team in the future.
Credentials
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HL7: First Steps
RhapsodyAug, 2023- Sep, 2024 -
Agile Testing
LinkedInAug, 2021- Sep, 2024 -
Python Quick Start
LinkedInAug, 2021- Sep, 2024 -
Learn Ruby Course
CodecademyJun, 2021- Sep, 2024 -
Apple Certified Pro - Logic Pro X 10.4
PearsonMay, 2019- Sep, 2024 -
Apple Certified Mac Technician 2016
AppleOct, 2016- Sep, 2024 -
Apple Certified iOS Technician 2016
AppleOct, 2016- Sep, 2024 -
Apple Service Fundamentals Exam
AppleSep, 2016- Sep, 2024 -
Designated Officer
Keeping Children Safe-CoalitionJun, 2014- Sep, 2024 -
Apple Certified Small Devices Training
AppleJan, 2012- Sep, 2024 -
Lean Six Sigma Black Belt
International Association for Six Sigma Certification
Experience
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Cirdan Ltd
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United Kingdom
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Medical Equipment Manufacturing
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1 - 100 Employee
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Associate Integration Engineer
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May 2023 - Present
Help develop best practices in customer engagement, time management, planning, engineering and implementation and mentor the team in these areas. Drive and maintain KPI's for the team. Contribute to key designs alongside working SME expertise as needed, in all areas of integration and service functionality in the solution. Participate in the over-arching enterprise architecture which integrates multiple vendor workstreams across a range of target platforms in a manner, to allow the initiation, flow, processing and management of data flows in a secure and reliable manner. Contribute to innovative, maintainable and scalable solutions to complex technical problems. Show less
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Parasol
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United States
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Technology, Information and Media
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1 - 100 Employee
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Junior Software Engineer Freelance
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Oct 2022 - May 2023
Investigated and implemented solutions for clients within the LIMS OS and server support space. Included planning and development for industry as part of an agile team. Swift application Java SpringBoot application RHEL server Investigated and implemented solutions for clients within the LIMS OS and server support space. Included planning and development for industry as part of an agile team. Swift application Java SpringBoot application RHEL server
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Apple
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Indonesia
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Software Development
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1 - 100 Employee
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Mac Genius
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Jun 2016 - May 2023
As a Genius, you provide insightful advice and friendly, hands-on technical support to Apple customers in need. You quickly diagnose product issues on the spot, explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, you offer solutions to quickly get users up and running again. Even if you’re juggling more than one customer, you stay conscious of their time demands as well as your own. You fulfil Apple’s service commitment with style, speed and skill. And you earn the trust of customers and co-workers alike as you offer mentorship, knowledge and even tips and training. At Apple, we care about improving our services. We’re looking for people who identify problems and provide feedback to ensure our customer service stays relevant and current. Show less
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Genius Administrator
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Jul 2014 - Jun 2016
As a Genius Admin, you provide insightful advice and friendly, hands-on technical support to our customers throughout the different stages of the repair process. You quickly diagnose product issues on the spot, clearly explaining situations with patience and compassion. After determining whether repairs can be done or a replacement is needed, you offer solutions to get users up and running again. You keep customers informed about their device’s repair status and assist with other customer service issues that may arise during the process. You also coordinate the customer pickup process for all completed repairs by verifying successful repairs, contacting customers and managing case notes. Throughout the process, you fulfil Apple’s dedication to customer service with style, speed and skill. You also earn the trust of customers and co-workers alike by offering mentorship, knowledge and even tips and training. Additionally, you will manage end-of-month and new-month paperwork, CRU paperwork and document storage. You will collaborate with the Operations team to manage and track service repair inventory and remain highly aware of inventory levels. You will order replacement consumables as needed and supervise the operational activities in the Repair Room.You will be highly alert to loss-prevention issues using checks and balances based on processes and reports. Show less
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Technical Specialist (Formerly Family Room Specialist)
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Oct 2011 - Jul 2014
As a Technical Specialist, you help new owners get started and current ones get quick, efficient support — developing strong, positive relationships with Apple. When a customer needs assistance, you quickly assess their situation. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. At other times, you refer customers to support team members who get them up and running again. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. The entire store team benefits from your commitment to providing the best care for customers. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Show less
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Shazam
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United Kingdom
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Entertainment Providers
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1 - 100 Employee
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Software Quality Assurance Engineer
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Jun 2021 - Dec 2021
QA Engineer for Shazam as part of a Career experience internship Established, implement and evolved the formal QA processes to ensure that the group is using industry accepted standard methodologies. Design and develop the testing infrastructure i.e. testing tools, test frameworks , test reporting mechanisms to test software and services. Integrate the testing infrastructure with the continuous integration and continuous deployment systems to ensure all of the tools, services developed are properly tested and meet the quality goals. Write different types of tests i.e. Unit, Integration , acceptance tests for existing and new projects so as to ensure a bug free and hit quality of software is delivered to customers. Stay knowledgeable of new testing tools and strategies and evaluate the technologies to incorporate into the projects. Show less
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Childrens Music Academy
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United Kingdom
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Education Management
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Founding Partner
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Jul 2010 - Mar 2020
Entrepreneur, Musician and Teacher. Technical lead and design support for a small education business working in partnership with schools and the education authority in Northern Ireland. www.childrensmusicacademy.co.uk Entrepreneur, Musician and Teacher. Technical lead and design support for a small education business working in partnership with schools and the education authority in Northern Ireland. www.childrensmusicacademy.co.uk
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Ed Zealous
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United Kingdom
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Retail
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Guitarist
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Feb 2003 - Sep 2009
Rehearsal, performance, writing music and live performance, studio recording, large venue and festival performance, including performance in Glastonbury Festival and a jamming session with John McEnroe : ) Rehearsal, performance, writing music and live performance, studio recording, large venue and festival performance, including performance in Glastonbury Festival and a jamming session with John McEnroe : )
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Roast Coffee
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Denmark
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Food and Beverage Services
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1 - 100 Employee
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Barista/Supervisor
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Apr 2002 - Jan 2007
Trained Barista and Supervisor . Providing excellent customer service in a busy coffee shop environment, replenishing stock and cashier duties Trained Barista and Supervisor . Providing excellent customer service in a busy coffee shop environment, replenishing stock and cashier duties
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Caroline Music
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Belgium
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1 - 100 Employee
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Assistant Manager
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Jan 1997 - Aug 2000
Sales, cashier, key holder, stock control, lodgements, Visual Merchandise. Sales, cashier, key holder, stock control, lodgements, Visual Merchandise.
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North Eastern Education & Library Board Library Service
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United Kingdom
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Government Administration
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1 - 100 Employee
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Audio Visual Technician
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Sep 1995 - Jul 1996
Reorganised and collated the school library then created a complete database of the library books on the school computer system searchable by title and Dewey Decimal Classification. I also was employed to collate exam papers and manage the resource centre of the school. Through building a relationship with the teaching staff as a student prior to working at the school I was also given the task of designing and painting the sets for the school production of My Fair Lady Reorganised and collated the school library then created a complete database of the library books on the school computer system searchable by title and Dewey Decimal Classification. I also was employed to collate exam papers and manage the resource centre of the school. Through building a relationship with the teaching staff as a student prior to working at the school I was also given the task of designing and painting the sets for the school production of My Fair Lady
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Community
