Experience

ALLIANCE FLOORING DISTRIBUTION LIMITED

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Operations Manager

  • Apr 2023 - Present

  The lead for the stock, administration and warehouse teams at the Worcester Distribution Centre. Responsible for providing a flexible & professional service to all customers through world class housekeeping and Health and Safety procedures, whilst providing Operational excellence which means all activities are completed to the required standards and timescales. Key Responsibilities: Compliance to customer service requirements Implementing IT projects Identifying areas of improvements in processes and systems Providing training for all employees Conduct reviews with all staff, measuring behaviours and KPI performance Promote a safety first culture, ensureing compliance is adhered to Ensure all systems align with quality our standards Maximise the efficiency of all business procedures Establish production KPI's and conduct quality assessments Monitor financial data and recommend solutions to improve profitability Coordinate with the HR department to ensure hiring plans meet business needs Show less



Conveyor Units Limited

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• PRODUCTION MANAGER

  • Oct 2022 - Apr 2023

  Accountable for the fabrication, paint, assembly and dispatching of all orders from site. Other key tasks include: Planning & scheduling of production labour to suit factory demands Investigate customer and quality concerns and introduce resolutions Responsibility of all site housekeeping and maintenance in areas Ensuring all staff work to ISO9001/14001 requirements To be responsible for the assembly of products in accordance with the order acknowledgement, drawings and to specific customer requirements Show less



Merrythought Ltd

• Manufacturing
• 1 - 100 Employee

• PRODUCTION AND OPERATIONS MANAGER

  • Oct 2021 - Oct 2022

  Responsible for the management of production, facilities, procurement and logistics, ensuring the company delivers a first-class service and quality products to its customers. Responsible for optimising efficiency and resources, motivating and looking after the welfare of the team, and assisting the Company to achieve its goals and financial objectives. Responsible for the management of production, facilities, procurement and logistics, ensuring the company delivers a first-class service and quality products to its customers. Responsible for optimising efficiency and resources, motivating and looking after the welfare of the team, and assisting the Company to achieve its goals and financial objectives.



Brintons

• United Kingdom
• Textile Manufacturing
• 100 - 200 Employee

• OPERATIONS MANAGER UK

  • Jun 2016 - Oct 2021

  Key Accountabilities and achievements: • Responsible for the manufacturing process in the UK in the production of dyed and un-dyed yarn and woven carpets • Managing a production schedule, leading shift managers running 24 hr operations at both UK sites • Lead a team of shift managers and coordinators to achieve all set KPI’s • Ensuring the full production process is cost effective; • Making sure that products are produced on time and meet all quality standards • Full Involvement in achieving BSI audit compliance certificates in 14001 Environmental and 9001 Quality • Working out the human and material resources needed, managing T and A and conduct at both sites • Being responsible for the selection and maintenance of equipment, including TPM schedules • Responsible for the arrivals and dispatches’ to our European plants as well as warehouse stock control • Accountable for CDM compliance and dilapidation plans at Brintons Telford 2020 and Kidderminster 2021 Show less



Johnson Controls

• Ireland
• Industrial Machinery Manufacturing
• 700 & Above Employee

• AUTOMOTIVE SHIFT MANAGER

  • Sep 2014 - Jun 2016

  • Leading and managing a team of 60 frontline employees to produce a world-class automotive product. • To maintain a successful shift performance ensuring all KPI’s and targets are achieved including costs and quality • Co-ordination of process, maintenance and tooling operatives on shift • Coach, mentor and develop team leaders • Efficient close down and start up procedures • Attend and participate in communication activities, quality briefs, rapid improvement events • Follow all health and safety and environmental requirements that are defined on work instructions • Report all accidents, operational illnesses and incidents appropriately and within procedure Show less



Royal Mail

• United Kingdom
• Freight and Package Transportation
• 700 & Above Employee

• PLANT MANAGER

  • Sep 2012 - Sep 2014

  Key Accountabilities & Achievements as the Worcester MPU / Plant Manager• Leading and managing a team of 7 front-line managers and 250 frontline employees to produce a successful delivery letter and parcel process. Responsibility of a budget of £5,000,000 p.a., and ran a fleet of over 100 vehicles. The Area was second in the West Territory for the cost per Items processed per Gross hour and per core hour. • Developed a team who were role models for the leadership behaviours, focused on Health & Safety and customer service. • Monitored manpower plans, undertook forecasting by resourcing to demand and reviewing performance against Key Performance Indicators (“KPIs”) on a daily, weekly and quarterly basis including:o Reduction in total accidents on duty year on yearo Quality of service improvements across a number of metrics to 80,000 customerso Sick leave budget achieved and year on year improvements madeo Held regular Performance Management reviews with managers to review their individual performance against the KPIs and reviewed their Personal Development Plan, providing them with the opportunity to grow, and developed a clear succession plan for the team. o Drove performance through engagement by utilising lean manufacturing processes introduced in the unit, ensuring continuous improvement on performance. Achieved the highest results nationally for Worcester in our first audit for Lean Manufacturing Show less

• DELIVERY OFFICE MANAGER

  • Sep 2009 - Aug 2012

  Key Accountabilities & Achievements as the Delivery Office ManagerLeading 3 frontline managers to produce a successful delivery letters and parcels process, this included 120 operational staff. Responsible for successfully managing a £2.5m budget and a fleet of 40 vehicles. Reviewed and managed performance against KPI’s

• DELIVERY OFFICE MANAGER

  • Aug 2004 - Sep 2009

  Key Accountabilities & Achievements as the Delivery Office ManagerLeading 3 frontline managers to produce a successful delivery letters and parcels process, this included 95 operational staff. Responsible for successfully managing a £2.0m budget and a fleet of 20 vehicles. Reviewed and managed performance against KPI’s

• OPERATIONS MANAGER

  • Jul 1995 - Aug 2004

  Operations Manager across several units in Birmingham, the role covered several tasks all linked to the performance and achievement of all KPI's