Experience

TBF Thompson (Garvagh) Ltd
• United Kingdom
• Truck Transportation
• 1 - 100 Employee
• Credit Manager

  • Oct 2021 - Present


RiverRidge

• United Kingdom
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Credit Control Manager

  • Jan 2020 - Oct 2021

• Credit Controller

  • Oct 2014 - Oct 2021

  • Sage 200• Sage 50• Sage 50 / 200 – Report, Letter & Statement Design (Sage Report Designer)• Direct Debit Processing / Management / Progression• Easy DD – Sage 50 – Direct Debit Processing Module• Easy DD – Sage 200 – Integrated Direct Debit Module (Set-up & implementation)• Cash & Card Processing & Keying• Account Reconciliation• Bank Reconciliation• Query Management• Credit Policy Structure• Credit Application Design – Accounts & Customer Service Agreement(s)• Trading T&C's development• Customer Tracking & Risk Management – Credit Safe Portal• AMCS (Formally P&L Software) Waste Management Software - Invoicing• Credit Checking, Reporting & Tracking• Risk Analysis• Credit Insurance Levels & Limit Management• Monitor & Manage ICO Compliance for Data Protection• Administration for Card Processing Terminal (Realex)• Cash & Cheque Lodgements – Inter-company Payment Processing• Card Payment Keying & Allocation• Account Application Processing Management & CRM Support• ADDAC's (BACS) Report Service Management – A Direct Debit management function• IT Support (Sage Software Upgrades & Staff Query Support & Site Support)• Network Drive Mapping – Sage & Other Software packages• Aged Debtor Management• Draycir - Credit Hound Software• Small Claims Processing• Monthly Email Invoice processing – Over 2000 Accounts• Bank ID Facility intergeneration & Account Merging• Direct Debit ID transfer and amalgamation with bank• Ledger Management – 3000 Accounts including Key Accounts• Government Accounts (Councils & Schools)• Report to Financial Controller & Financial Director Show less


Association of Credit Professionals
• United Kingdom
• Legal Services
• Member

  • Sep 2012 - Sep 2015


Lynas Foodservice

• United Kingdom
• Food & Beverages
• 100 - 200 Employee

• Credit Controller

  • Aug 2012 - Oct 2014

• Credit Controller

  • Aug 2012 - Oct 2014

  • Chasing overdue balances by phone, email & fax• Credit Note Processing• Target Management• Follow Ups & Delinquent Account Management• Customer Site Visits• Payment Processing – Online Terminal (Realex)• Query Management• Communicating with Multiple Departments (Warehouse, Telesales, Transport, Quality Control etc.)• Floor Fire Warden• Account Reconciliation• Company Inductions• Banking Lodgements – Euro & Sterling• Cash Processing (Brinks & RMS)• Intensive Care Accounts• Governments Accounts – Accounts NI & Central Procurement (Schools)• Key Accounts• Debt Repayment Plans• Risk Management• Minimising DSO• Liaising with Company Representatives• Legal Action (Small Claims through to court representation)• New Accounts (Credit checking & Processing)• Ledger Management – (700-1000) Accounts including the Republic of Ireland)• Formulation of a Cash on Delivery Policy & implementation• Report to Credit Manager Show less



Debt Collection Services Ireland Ltd

• Credit Controller

  • Aug 2010 - Aug 2012

  * Chasing overdue balances by phone, email & fax * Debt Repayment Structure & Instalment Plan Management * Call and Time Management * Payments Processing * Trace & Credit reports (Equifax) * Organising house call runs for company representatives * File reconciliation * Trace & House call reconciliations * Recommend legal action be taken when all other options were exhausted * Resolve customer queries and negotiate settlements * Liaise directly with different banks in North & Republic of Ireland * General Administration Show less


Debt Collection Services Ireland
• Administrator & Collector

  • Jun 2010 - Aug 2012