Head of Nescot Enterprises and Contract Management

• Sep 2020 - Present

General Manager for Nescot Enterprises Limited (NEL), with responsibility specifically for NEL's service delivery and performance against agreed financial and service KPIs. Responsible for helping develop and deploying NEL's strategy, managing end user stakeholders and analysing and reporting to the NEL Board on performance ensuring that delivery is in line with NEL business objectives.Providing Nescot College with professional leadership and advice in regard to all Contract Management… General Manager for Nescot Enterprises Limited (NEL), with responsibility specifically for NEL's service delivery and performance against agreed financial and service KPIs. Responsible for helping develop and deploying NEL's strategy, managing end user stakeholders and analysing and reporting to the NEL Board on performance ensuring that delivery is in line with NEL business objectives.Providing Nescot College with professional leadership and advice in regard to all Contract Management and Procurement matters, acting as Nescot's professional lead and ensuring compliance with all appropriate UK Regulations,, including the Public Contract Regulations 2015. Ensuring at all times that these activities contribute to the College's quality and service improvement agenda whilst helping deliver improved value for money. Managing a small Team of support Officers/Managers. Show more Show less

Head of Commercial & Contract Management

• Feb 2019 - Sep 2020

Procurement & Contracts Manager

• Dec 2017 - Sep 2020

Senior Medical & Dental Commissioning Manager

• Apr 2014 - Nov 2017

Responsible for providing and managing the end-to-end World Class Commissioning processes within a dedicated geographical area of London and for a number of Medical Specialties, the aim being to drive up excellence and innovation in Medical and Dental Education delivery in London and on behalf of the National Health Service (NHS). Expert specifically in the following areas: Market Development; Education Planning; Procurement; Contract Management;… Responsible for providing and managing the end-to-end World Class Commissioning processes within a dedicated geographical area of London and for a number of Medical Specialties, the aim being to drive up excellence and innovation in Medical and Dental Education delivery in London and on behalf of the National Health Service (NHS). Expert specifically in the following areas: Market Development; Education Planning; Procurement; Contract Management; Quality Management; and Provider Development Show more Show less

Quality & Commissioning Manager

• Apr 2012 - Mar 2014

Being responsible for Medical and Dental commissioning within a defined geographical area of London and leading on a number of specialties on behalf of the whole of London. Specific responsibilities included:Procurement• Leading bespoke procurement processes where these have been identified as the most appropriate approach to achieving strategic aims;Contract Management• Establishing appropriate clinical input to the commissions defined, awarded and operated through effective… Being responsible for Medical and Dental commissioning within a defined geographical area of London and leading on a number of specialties on behalf of the whole of London. Specific responsibilities included:Procurement• Leading bespoke procurement processes where these have been identified as the most appropriate approach to achieving strategic aims;Contract Management• Establishing appropriate clinical input to the commissions defined, awarded and operated through effective working relationship with the Heads and Deputy Heads of Specialty and also the Commission Support roles to establish the appropriate clinical input on clinical regulatory requirements, specification of curriculum and quality standards;• Working with partners on developing and issuing the commissioning intentions Invitation To Tender (ITT) to stakeholders, receiving and evaluating ITT responses and negotiating contracts including the number of allocations to ensure high quality education provision;• Facilitating clinical Specialty input to the ITT, selection and other processes relating to the approval of appointment for specific stakeholders; • Identifying and understands the NHS’s priorities as well as those of the stakeholders’ and mitigating potential areas of conflict;• Ensuring contract monitoring takes place effectively, with all issues being considered as they arise;Quality Management • Working with the Quality Manager to ensure that Quality is built into each stage of the commissioning process and that appropriate actions taken to drive up Quality; and• Owning the ongoing management and monitoring of the contract supported by the contracting team. Show more Show less

Medical Workforce Manager

• Jan 2008 - Mar 2012

Providing leadership and line management to a team of Medical Workforce Officers, responsible for administering all aspects of the recruitment, training, and assessment of doctors in training within London and SE England training programmes.Specific responsibilities include undertaking appraisals, conducting performance and absence management reviews and all matters to do with conduct.As a member of the Senior Management Team, contributing to policy development and deanery… Providing leadership and line management to a team of Medical Workforce Officers, responsible for administering all aspects of the recruitment, training, and assessment of doctors in training within London and SE England training programmes.Specific responsibilities include undertaking appraisals, conducting performance and absence management reviews and all matters to do with conduct.As a member of the Senior Management Team, contributing to policy development and deanery strategic planning.Produce regular reports, presentations and briefing updates on changes within areas of responsibility for both internal and external stakeholders. Share best practice and act as a point of support and expert advice.Ensure the delivery of core business through effective team management, reconciliation of conflicting priorities, problem solving and the anticipation of risk.Manage and meet a diverse range of stakeholder needs and build effective relationships, including but not restricted to relevant Royal Colleges, Speciality Training Committees, University Medical Schools and other relevant national bodies and/or executive parts of the NHS.Organise and develop guidelines, policies and procedures in respect of the Department’s functions, meeting tight deadlines and diverse priorities. Show more Show less

Various (Clinical Performance Manager, Regional Manager, Cluster Manager)

• Apr 2002 - Dec 2007

Providing leadership and line management to six Regional Managers, each of whom are in turn responsible for a Regional OH Clinical team, made up of Consultants, Occupational Physicians, Nurses and Therapists. Manage Out of Hours helpline Team, including Line Management and related KPIs.Specific responsibilities include undertaking appraisals, conducting performance and absence management reviews and all matters to do with conduct, including attendance at Employment Tribunals.… Providing leadership and line management to six Regional Managers, each of whom are in turn responsible for a Regional OH Clinical team, made up of Consultants, Occupational Physicians, Nurses and Therapists. Manage Out of Hours helpline Team, including Line Management and related KPIs.Specific responsibilities include undertaking appraisals, conducting performance and absence management reviews and all matters to do with conduct, including attendance at Employment Tribunals. Undertaking Personal Development (Training) Reviews.Accountable for the delivery of agreed Utilisation, Productivity and Quality targets to support the achievement of overall business Objectives within agreed timescales.Acting as an advocate for change and improvement, demonstrating at all times agreed Leadership Values and Behaviours, focus being on Customer Satisfaction, Team Woking and Profitability. Ensuring a co-ordinated and consistent approach to the maintenance, monitoring and enhancement of Service Delivery and Clinical standards, including ensuring that all business processes and policies are deployed effectively and compliance is monitored by the use of Audit in line with Business policy.Responsible for all Service Delivery within Southern England, including all matters to do with staff training, accommodation and equipment, ensuring that all staff are aware of Business expectations and that they have the tools to deliver to all OH Contracts.Responsible for Area Profit and Loss Accounts, including managing and achieving agreed Margin, Income and Cost targets. Show more Show less

Lead Practitioner (Occupational Health)

• May 2000 - Apr 2002

Line Manage a small group of multi-disciplinary medical practitioners, with responsibility for their performance management and professional leadership, with input into their appraisal and capability processes.As a part time practitioner, deliver a range of Counselling and Welfare services to all Customers within and their employees within designated postcode areas.Attend monthly meetings with local Customers and act as the first point of contact for all issues, including… Line Manage a small group of multi-disciplinary medical practitioners, with responsibility for their performance management and professional leadership, with input into their appraisal and capability processes.As a part time practitioner, deliver a range of Counselling and Welfare services to all Customers within and their employees within designated postcode areas.Attend monthly meetings with local Customers and act as the first point of contact for all issues, including complaints and issue resolution. Show more Show less

Workplace Counsellor

• Mar 1993 - Mar 2000

As a full time practitioner, provide a range of assessment, counselling and welfare services to the Royal Mail and its employees.Worked on Helpline and delivered various telephone services to employees and Managers from Royal Mail Group.Attend monthly Case Conferences in order to provide advice on the management of appropriate long term sick cases.Deliver wellbeing and retirement presentations and seminar.

Community Affairs Manager

• Jun 1990 - Feb 1993

Manage the Corporate Secondment Programme, act as Secretary to the Chairman’s Community Affairs Committee and undertake assessment visits/evaluations for Corporate charitable giving. Work with senior internal and external stakeholders on implementing corporate strategy and business priorities via corporate giving programmes.

Welfare Benefirs Adviser

• 1985 - Jun 1987

Providing advice and guidance to Borough residents on their possible entitlement to local and national welfare benefits, including Incapacity (Supplementary) Benefit and Income Support.

Firefighter

• 1980 - 19855 years

Operational fire-fighter but also involved in various fire prevention activities, including school visits and the National Fire Prevention Youth Quiz.