Experience

The Malcolm Group

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 100 - 200 Employee

• Depot Manager

  • Jan 2015 - Present

  Reporting directly to the Northern Operations Director, this role is responsible for planning and managing the logistics at the Logistics Head Office. Ensuring efficiency, utilisation and productivity in order to provide a first class service to our customers.This role is responsible for the management of the fleet, people management including absence management/disciplinarians/grievances/performane management, finance control of employees/fleet/depot.

• Traffic Manager

  • Jan 2010 - Jan 2015

  Overall responsibility for the traffic planners on daily basis and ensuring an efficient operation. Providing a high level of leadership and guidance for the team. Ensuring full Health and Safety compliance, and motivating the team to meet KPI’s to ensure a strong overall performance. Effective people management, including absence management and conducting investigations, escalating any issues to the Depot Manager.

• Traffic Planner

  • Jan 2002 - Jan 2010

  Effective planning and running of a fleet of trucks, planning inbound and outbound deliveries and collections, updating Transport systems accurately, and maintaining regular communication channels with external customers and internal departments. Effective time management and problem solving in order to meet and exceed customer needs and expectations.

• Traffic Administrator

  • Jan 2000 - Jan 2002

  Responsible for maintaining the daily administration within the Newhouse Depot. Ensuring all deliveries and collections comply with all relevant Health and Safety legislation and legislative criteria. Answering and directing telephone enquiries to the relevant department, ensuring customer needs and expectations are met and exceeded.