Experience

APSIDE BELGIUM

• Belgium
• IT Services and IT Consulting
• 1 - 100 Employee

• Consultant

  • Mar 2020 - Present

  I ran several projects following Agile frameworks (Scrum, Kanban) : • Project audit: stakeholder interviews, documentation, processes optimization, method and organization recommendations • Product management : definition of the "MVP" vision, planning (implementation, deployment), UX and UI monitoring, product backlog management, data sustainability, reporting and data visualization, user acceptance testing • Change management: presentation of the product to stakeholders (partners, project coordinators and users), design of training paths, creation of a community product support, continuous product optimization. Clients : Système U (Web project management 1.5 years), Apside Group (internal mission - CRM improvement - 10 months) Show less



Keley Consulting

• France
• Technology, Information and Internet
• 1 - 100 Employee

• Consultant

  • Jul 2018 - Mar 2020

  I advised clients in digital strategy : • Strategic framing : interviews, quantitative and qualitative analysis (benchmarks, market studies), business plans, selection process elaboration, deployment roadmaps • Design thinking : personas and user journeys construction, workshops conduction, UX prototyping Clients : Aliaxis, Renault Group, Accor, Groupama I advised clients in digital strategy : • Strategic framing : interviews, quantitative and qualitative analysis (benchmarks, market studies), business plans, selection process elaboration, deployment roadmaps • Design thinking : personas and user journeys construction, workshops conduction, UX prototyping Clients : Aliaxis, Renault Group, Accor, Groupama



Renault

• Motor Vehicle Manufacturing
• 700 & Above Employee

• Marketing analyst

  • Jan 2016 - Feb 2018

  New Vehicles Marketing Department / Renault (private & commercial), Dacia : • Benchmarks on competitors’ pricing & incentives : analysis of Belgium car market / working on process automation • POS coordination: product brochures updates in coordination with products managers, costs & volumes prevision / costs optimisation by 100k€ • Projects coordination : working with different services (Product, Communication, CRM, Formation…) to communicate upcoming actions to the dealers network / improving information’s flow and precision Show less



Volkswagen Group France

• France
• Motor Vehicle Manufacturing
• 400 - 500 Employee

• Genuine Accessories and Lifestyle Product Manager

  • Jul 2015 - Sep 2015

  Accessories department / Genuine accessories and Lifestyle for Volkswagen: • Dealing with the parent company (Volkswagen Zubehör)• Accessories pricing, sell-in actions for the dealers, sell-out operations with Volkswagen PV communication & marketing services• Solving daily issues on logistic or pricingProjects :• Winter sell-in action• Launch of an e-shop dedicated to Volkswagen Lifestyle products

• Communication assistant

  • Jan 2015 - Jun 2015

  “Part & Services” department, communication service:- For After-Sales / Volkswagen (private & commercial), Audi, Skoda, SEAT- Media Planning: 500k€ campaign management (OOH, daily press, specialised magazines, online with Amazon’s ad hoc targeting) - Seasonal offers: addressed DM to more than 800 000 VGF car ownersProjects :- Digital totem implementation: test over 40 dealers, recurrent problems classification & solving- "Spring" and "Summer" Commercial operations- "Forfait Economy" campaign- "Express Service" launch: national & local communication, POS implementation- Accessories brochures- CRM improvement: letter updates, preparation of new campaigns Show less



SAVERGLASS

• France
• Glass, Ceramics and Concrete Manufacturing
• 700 & Above Employee

• Assistant Direction Marketing & Communication

  • Jul 2014 - Aug 2014

  Premium glassware company: - Showroom update and reorganisation - Commercial documents edition (Catalogs, portfolio) : coordination with salespeople to receive samples bottle from all over the world on time, briefing the photographers and communication agencies - Benchmark on competitors communication Premium glassware company: - Showroom update and reorganisation - Commercial documents edition (Catalogs, portfolio) : coordination with salespeople to receive samples bottle from all over the world on time, briefing the photographers and communication agencies - Benchmark on competitors communication



Wellcom

• France
• Public Relations and Communications Services
• 100 - 200 Employee

• Assistant Relations Presse

  • Aug 2013 - Dec 2013

  Consulting & Communication Agency - Involvement in the definition and implementation of the communication strategies - Press releases redaction & press files building - Journalist follow-up - Press coverage analysis Consulting & Communication Agency - Involvement in the definition and implementation of the communication strategies - Press releases redaction & press files building - Journalist follow-up - Press coverage analysis



Tereos

• France
• Food and Beverage Manufacturing
• 700 & Above Employee

• Assistant Service Logistique

  • Jun 2010 - Aug 2010

  Spanish subsidiary of one of the biggest french sugar company (cooperative status): - Contracts registration - Stock managmeent -Transportation management Spanish subsidiary of one of the biggest french sugar company (cooperative status): - Contracts registration - Stock managmeent -Transportation management