Paul Looker

C-Level Business Executive at SUM Global Technology
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Contact Information
us****@****om
(386) 825-5501
Location
Leesburg, Florida, United States, US

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Matthew Cannavale Ed.M.

Paul was invaluable to our development efforts at Mueller. Insightful, intelligent, detailed, and dedicated, he stepped in and was an immediate asset to the team, pushing our product development forward. His impact both on the product and team was felt from day one. More than a confident and highly skilled business leader, Paul is a friendly and good person--a steady and calm influence on our rapidly evolving product and team. I cannot recommend Paul highly enough.

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Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • C-Level Business Executive
      • Nov 2014 - Apr 2023

    • Armenia
    • 1 - 100 Employee
    • Senior Project Manager
      • Oct 2022 - Mar 2023

      Initially appointed as Project Manager within a PMO, working remotely and independently, responsible to coordinate, manage and oversee the optimization of a popular video game under the Google 3P Optimization Assessment framework which has been successfully completed. Then, assigned to oversee 4 additional projects in parallel: • Improved product stability during optimization process and increased frame per second from 30 to 60fps • Coordinated and prioritized team workloads by… Show more Initially appointed as Project Manager within a PMO, working remotely and independently, responsible to coordinate, manage and oversee the optimization of a popular video game under the Google 3P Optimization Assessment framework which has been successfully completed. Then, assigned to oversee 4 additional projects in parallel: • Improved product stability during optimization process and increased frame per second from 30 to 60fps • Coordinated and prioritized team workloads by prioritizing the backlog and assessing team capacities • Identified cost savings during optimization modifications and the development of enhancements in the product • QA Tested and passed software code changes with agile team members based in Canada, Norway and in India • Strengthened agile processes, improved statuses and created dashboards in Jira to monitor the progress of the projects in order to complete on and within approved budgets and timelines Show less Initially appointed as Project Manager within a PMO, working remotely and independently, responsible to coordinate, manage and oversee the optimization of a popular video game under the Google 3P Optimization Assessment framework which has been successfully completed. Then, assigned to oversee 4 additional projects in parallel: • Improved product stability during optimization process and increased frame per second from 30 to 60fps • Coordinated and prioritized team workloads by… Show more Initially appointed as Project Manager within a PMO, working remotely and independently, responsible to coordinate, manage and oversee the optimization of a popular video game under the Google 3P Optimization Assessment framework which has been successfully completed. Then, assigned to oversee 4 additional projects in parallel: • Improved product stability during optimization process and increased frame per second from 30 to 60fps • Coordinated and prioritized team workloads by prioritizing the backlog and assessing team capacities • Identified cost savings during optimization modifications and the development of enhancements in the product • QA Tested and passed software code changes with agile team members based in Canada, Norway and in India • Strengthened agile processes, improved statuses and created dashboards in Jira to monitor the progress of the projects in order to complete on and within approved budgets and timelines Show less

    • United States
    • Information Technology & Services
    • 300 - 400 Employee
    • Senior Project Manager / Agile Technical Team Lead
      • Nov 2021 - Oct 2022

      Appointed as Project Manager working with the VP of Product Delivery responsible to manage, coordinate and oversee a high profile $1.70m AWS product implementation achieving 40% gross margin contribution. Then requested to project manage 4 additional AWS product integration projects in parallel: • Managed standard project management principles within AllCloud and with Customers including overseeing project plans, project performance and costs, change management and risk… Show more Appointed as Project Manager working with the VP of Product Delivery responsible to manage, coordinate and oversee a high profile $1.70m AWS product implementation achieving 40% gross margin contribution. Then requested to project manage 4 additional AWS product integration projects in parallel: • Managed standard project management principles within AllCloud and with Customers including overseeing project plans, project performance and costs, change management and risk management • Maintained and Monitored roadmap progress, reported success and documented risks to AllCloud Senior Executive and Leadership making recommendations for resolution • Provided regular revenue recognition reports to management monitoring progress against defined budgets • Coordinated and collaborated with both onshore and offshore teams following a daily, weekly, and monthly meetings in a Scrum cadence, working with Solution Architects, Solution Designers, Developers & QA • Enhanced agile processes within JIRA, created documentation and links in Confluence and financial reporting in SFDC. Escalating blockers, critical issues and risks to the leadership team observing GRC principles Show less Appointed as Project Manager working with the VP of Product Delivery responsible to manage, coordinate and oversee a high profile $1.70m AWS product implementation achieving 40% gross margin contribution. Then requested to project manage 4 additional AWS product integration projects in parallel: • Managed standard project management principles within AllCloud and with Customers including overseeing project plans, project performance and costs, change management and risk… Show more Appointed as Project Manager working with the VP of Product Delivery responsible to manage, coordinate and oversee a high profile $1.70m AWS product implementation achieving 40% gross margin contribution. Then requested to project manage 4 additional AWS product integration projects in parallel: • Managed standard project management principles within AllCloud and with Customers including overseeing project plans, project performance and costs, change management and risk management • Maintained and Monitored roadmap progress, reported success and documented risks to AllCloud Senior Executive and Leadership making recommendations for resolution • Provided regular revenue recognition reports to management monitoring progress against defined budgets • Coordinated and collaborated with both onshore and offshore teams following a daily, weekly, and monthly meetings in a Scrum cadence, working with Solution Architects, Solution Designers, Developers & QA • Enhanced agile processes within JIRA, created documentation and links in Confluence and financial reporting in SFDC. Escalating blockers, critical issues and risks to the leadership team observing GRC principles Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 400 - 500 Employee
    • Product Manager
      • May 2021 - Dec 2021

      Appointed as a knowledgeable Product Manager responsible for preparing Agile epics and stories to enhance the N360 software platform and to incorporate features available in legacy systems. • Coordinated and designed with the team new billing automation services, adding device data communications, route management improvements, notifications, alerts configuration, and migrating management report requirements • Provided recommendations to senior management to increase revenue by… Show more Appointed as a knowledgeable Product Manager responsible for preparing Agile epics and stories to enhance the N360 software platform and to incorporate features available in legacy systems. • Coordinated and designed with the team new billing automation services, adding device data communications, route management improvements, notifications, alerts configuration, and migrating management report requirements • Provided recommendations to senior management to increase revenue by introducing subscription-based services in providing N360 software to customers • Maintained the scheduled product changes in “Product Plan” to coordinate actions and update the product roadmap through 2022 as necessary Show less Appointed as a knowledgeable Product Manager responsible for preparing Agile epics and stories to enhance the N360 software platform and to incorporate features available in legacy systems. • Coordinated and designed with the team new billing automation services, adding device data communications, route management improvements, notifications, alerts configuration, and migrating management report requirements • Provided recommendations to senior management to increase revenue by… Show more Appointed as a knowledgeable Product Manager responsible for preparing Agile epics and stories to enhance the N360 software platform and to incorporate features available in legacy systems. • Coordinated and designed with the team new billing automation services, adding device data communications, route management improvements, notifications, alerts configuration, and migrating management report requirements • Provided recommendations to senior management to increase revenue by introducing subscription-based services in providing N360 software to customers • Maintained the scheduled product changes in “Product Plan” to coordinate actions and update the product roadmap through 2022 as necessary Show less

    • Switzerland
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Product Manager / Senior Consultant
      • Jul 2020 - Oct 2021

      Spearheading Product Management activities for the Water Product Portfolio in the North American market. Fostering executive relationships. Handling product management duties coordinating with multi-disciplined project teams on two multi-million-dollar projects. Then, in addition, took on a role as an expert facilitator for all internal departments working with various experienced and inexperienced team members. • Communicated and coordinated with key vendors in the supply of new products to… Show more Spearheading Product Management activities for the Water Product Portfolio in the North American market. Fostering executive relationships. Handling product management duties coordinating with multi-disciplined project teams on two multi-million-dollar projects. Then, in addition, took on a role as an expert facilitator for all internal departments working with various experienced and inexperienced team members. • Communicated and coordinated with key vendors in the supply of new products to market. Overseeing order management to ensure market demands would be met. • Worked with Departmental Leads, Senior Engineers, QA, Vendors and the PMO to produce new and enhanced products following Standard Operation Procedures and Product Release Guidelines • Controlled and oversaw the Water Product Portfolio budget and worked with Finance to produce weekly / monthly reports detailing product revenues, product margins and financial contribution to overheads • Presented recommendations to Leadership and Senior Executive in the proposed launch a new water meter product into an already highly competitive Water Meter market. This involved Market Research and conducting reviews with internal and external customers as part of strategic review and in the making of recommendations to the business • QA System tested Planview PPM Pro and then, assigned as Team Lead to implement throughout the organization worldwide with internal teams located across the globe Show less Spearheading Product Management activities for the Water Product Portfolio in the North American market. Fostering executive relationships. Handling product management duties coordinating with multi-disciplined project teams on two multi-million-dollar projects. Then, in addition, took on a role as an expert facilitator for all internal departments working with various experienced and inexperienced team members. • Communicated and coordinated with key vendors in the supply of new products to… Show more Spearheading Product Management activities for the Water Product Portfolio in the North American market. Fostering executive relationships. Handling product management duties coordinating with multi-disciplined project teams on two multi-million-dollar projects. Then, in addition, took on a role as an expert facilitator for all internal departments working with various experienced and inexperienced team members. • Communicated and coordinated with key vendors in the supply of new products to market. Overseeing order management to ensure market demands would be met. • Worked with Departmental Leads, Senior Engineers, QA, Vendors and the PMO to produce new and enhanced products following Standard Operation Procedures and Product Release Guidelines • Controlled and oversaw the Water Product Portfolio budget and worked with Finance to produce weekly / monthly reports detailing product revenues, product margins and financial contribution to overheads • Presented recommendations to Leadership and Senior Executive in the proposed launch a new water meter product into an already highly competitive Water Meter market. This involved Market Research and conducting reviews with internal and external customers as part of strategic review and in the making of recommendations to the business • QA System tested Planview PPM Pro and then, assigned as Team Lead to implement throughout the organization worldwide with internal teams located across the globe Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Consultant - Product Owner, Project Coordinator and Business Analyst
      • Feb 2019 - Jun 2020

      Appointed Project Coordinator / Product Owner to determine requirements and guide product development according to client specifications. Fostered leadership relationships. Undertook product ownership duties for two Agile teams using a Scrum cadence. Aided software velocity to roll out minimum viable product (MVP) by executing test driven development and creating Agile epics and stories. • Coordinated and improved communications between product management and engineering. • Implemented… Show more Appointed Project Coordinator / Product Owner to determine requirements and guide product development according to client specifications. Fostered leadership relationships. Undertook product ownership duties for two Agile teams using a Scrum cadence. Aided software velocity to roll out minimum viable product (MVP) by executing test driven development and creating Agile epics and stories. • Coordinated and improved communications between product management and engineering. • Implemented Agile, Scrum and Kanban workflow process changes to improve development sprint planning • Designed and produced with UX/UI offshore resources professional “look and feel” software • Rebranded system logos and drafted Marketing leaflets according to Marketing and Legal requirements • Prepared a Quick Start up guide for Smart Hydrants for Marketing approval. Show less Appointed Project Coordinator / Product Owner to determine requirements and guide product development according to client specifications. Fostered leadership relationships. Undertook product ownership duties for two Agile teams using a Scrum cadence. Aided software velocity to roll out minimum viable product (MVP) by executing test driven development and creating Agile epics and stories. • Coordinated and improved communications between product management and engineering. • Implemented… Show more Appointed Project Coordinator / Product Owner to determine requirements and guide product development according to client specifications. Fostered leadership relationships. Undertook product ownership duties for two Agile teams using a Scrum cadence. Aided software velocity to roll out minimum viable product (MVP) by executing test driven development and creating Agile epics and stories. • Coordinated and improved communications between product management and engineering. • Implemented Agile, Scrum and Kanban workflow process changes to improve development sprint planning • Designed and produced with UX/UI offshore resources professional “look and feel” software • Rebranded system logos and drafted Marketing leaflets according to Marketing and Legal requirements • Prepared a Quick Start up guide for Smart Hydrants for Marketing approval. Show less

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Consultant to Onstar Marketing Team
      • Nov 2014 - Dec 2018

      Appointed as Product Manager / Business Analyst to Onstar Marketing Team within GM, Detroit. Coordinating various product offers for MarketPlace ensuring the Real Time Integration Gateway (RIG) Partners delivered to GM’s strategic plan and revenue share agreement • Took day to day responsibility for Onboarding RIG Partners and Vendors for 12 months, creating and releasing standard operating procedure for RIG vendors • Worked day to day with the RIG Partners on vendor marketing offer… Show more Appointed as Product Manager / Business Analyst to Onstar Marketing Team within GM, Detroit. Coordinating various product offers for MarketPlace ensuring the Real Time Integration Gateway (RIG) Partners delivered to GM’s strategic plan and revenue share agreement • Took day to day responsibility for Onboarding RIG Partners and Vendors for 12 months, creating and releasing standard operating procedure for RIG vendors • Worked day to day with the RIG Partners on vendor marketing offer campaigns for McDonalds, Dunkin Do-nuts, Priceline, Exxon and many more Vendors • Provided local and remote support to the MarketPlace Marketing, Operational teams and to 3 Third Party vendors based in Seattle, Austin and Atlanta • Prepared, documented and agreed User Story requirements following agile methodology with the Project Team holding both GM & IBM accountable to deliver software against detailed product requirements • Worked with various agile teams to deliver and deploy MarketPlace applications and test in Fleet cars working with Data Engineers and QA to run ITIL processes and improve data Show less Appointed as Product Manager / Business Analyst to Onstar Marketing Team within GM, Detroit. Coordinating various product offers for MarketPlace ensuring the Real Time Integration Gateway (RIG) Partners delivered to GM’s strategic plan and revenue share agreement • Took day to day responsibility for Onboarding RIG Partners and Vendors for 12 months, creating and releasing standard operating procedure for RIG vendors • Worked day to day with the RIG Partners on vendor marketing offer… Show more Appointed as Product Manager / Business Analyst to Onstar Marketing Team within GM, Detroit. Coordinating various product offers for MarketPlace ensuring the Real Time Integration Gateway (RIG) Partners delivered to GM’s strategic plan and revenue share agreement • Took day to day responsibility for Onboarding RIG Partners and Vendors for 12 months, creating and releasing standard operating procedure for RIG vendors • Worked day to day with the RIG Partners on vendor marketing offer campaigns for McDonalds, Dunkin Do-nuts, Priceline, Exxon and many more Vendors • Provided local and remote support to the MarketPlace Marketing, Operational teams and to 3 Third Party vendors based in Seattle, Austin and Atlanta • Prepared, documented and agreed User Story requirements following agile methodology with the Project Team holding both GM & IBM accountable to deliver software against detailed product requirements • Worked with various agile teams to deliver and deploy MarketPlace applications and test in Fleet cars working with Data Engineers and QA to run ITIL processes and improve data Show less

    • VP Projects
      • Jan 2007 - Oct 2014

      Project and Account Manager to 8 key customers in various locations across North America. Coordinated and supported system development, strategic growth, and future software requirements, allocating resources to meet goals and timelines. Onboarded new customers and pushed revenue upgrades to existing accounts • Prepared and consistently attained all budget requirements and deadlines for ERP implementations including financial integrations and data conversions • Coordinated with… Show more Project and Account Manager to 8 key customers in various locations across North America. Coordinated and supported system development, strategic growth, and future software requirements, allocating resources to meet goals and timelines. Onboarded new customers and pushed revenue upgrades to existing accounts • Prepared and consistently attained all budget requirements and deadlines for ERP implementations including financial integrations and data conversions • Coordinated with Customer: PM’s, System and Data Engineers in creating Project Charters and SOWs covering infrastructure requirements including topology networking diagrams either for On-prem or Cloud based (SaaS) implementation • Proactively managed customer expectations on custom development and implementations to prevent cost overruns Show less Project and Account Manager to 8 key customers in various locations across North America. Coordinated and supported system development, strategic growth, and future software requirements, allocating resources to meet goals and timelines. Onboarded new customers and pushed revenue upgrades to existing accounts • Prepared and consistently attained all budget requirements and deadlines for ERP implementations including financial integrations and data conversions • Coordinated with… Show more Project and Account Manager to 8 key customers in various locations across North America. Coordinated and supported system development, strategic growth, and future software requirements, allocating resources to meet goals and timelines. Onboarded new customers and pushed revenue upgrades to existing accounts • Prepared and consistently attained all budget requirements and deadlines for ERP implementations including financial integrations and data conversions • Coordinated with Customer: PM’s, System and Data Engineers in creating Project Charters and SOWs covering infrastructure requirements including topology networking diagrams either for On-prem or Cloud based (SaaS) implementation • Proactively managed customer expectations on custom development and implementations to prevent cost overruns Show less

    • Consultant & Project Manager
      • May 2005 - Dec 2007

      Engaged customers and established resilient relationships with seven key customers in UK and Europe. Addressed escalated service issues and executed quick and effective problem resolution. Documented customer requirements for system customization. • Provided operational and financial advice to customers on their workflow processes Engaged customers and established resilient relationships with seven key customers in UK and Europe. Addressed escalated service issues and executed quick and effective problem resolution. Documented customer requirements for system customization. • Provided operational and financial advice to customers on their workflow processes

Education

  • Nottingham Trent University
    BA(hons), Business Studies

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