Technical Project Manager

• Jul 2022 - Present

Manage a variety of projects from ideation to completion using Mavenlink project management tools. Conducted new PM onboarding and training and assisted in their client calls. Build new content transition service offering, lead and assist content migration projects. Construct new websites and templates using client’s designs with HTML, CSS. Monitor project timelines and collaborate with internal training, design, and development teams to ensure timely delivery.Key Accomplishments:• Promoted to Technical Project Manager in less than a year• Spearheaded new customer service offerings that evolved into managed services department• Brought in 500k in revenue in less than 10 months Show less

Associate Project Manager

• Jan 2022 - Jul 2022

Web Content Administrator

• Sep 2017 - Jan 2021

Publish and update content on USF websites utilizing OU Campus. Administer training around CMS, best practices, and web style guidelines. Conducted monthly office hours for CMS assistance. Create and aid user groups with accessibility issues. Maintain access and permissions for 950 users. Construct new websites and migrate content. Monitor web page functionality and ensure content style guides compliance. Audit, debug and resolve site-wide issues to enhance overall accessibility and SEO. Adjust SEO and Metadata for all web pages. Conduct user research, complete competitive analysis, create persona profiles, and leverage Siteimprove to inventory sites. Key Accomplishments: • Enhanced website functionality and usability by 70%. • Promoted to Project Lead for all site buildouts and migrations. • Created and implemented new site and document and image folder standards to reduce backend clutter. • Increased migrated websites by 60% within the first year of the project. Show less

Web Content Specialist

• Mar 2017 - Sep 2017

Updated and issued content on AAP and HealthyChildren.org websites, leveraging SharePoint CMS. Proofread and evaluated web page functionality, ensuring style guide adherence. Migrated web pages and sub-sites. Maintained project calendar for timely execution of tasks. Adjusted SEO for web pages and debugged issues as they arose. Developed structured metadata for over 50K documents, 10K images, and 20K pages.Key Accomplishments:• Received the "Star Recognition" Award (2014), the "Spotlight" Award (2016) and the "Pursuit of Excellence" Award (2017).• Successfully migrated 30 websites within one month of project launch. Show less

Web Content Assistant

• Feb 2014 - Mar 2017

Created structured metadata, centralized assets, and fixed search for 50K+ documents. Performed User Acceptance Testing (UAT) across multiple browsers. Evaluated site statistics utilizing Google Analytics. Initiated e-newsletters and promotional marketing for HealthyChildren.org in English and Spanish. Researched and provided background information to assist in website improvement projects, site features, and functionalities. Prepared quarterly management reports.Key Accomplishments:• Scaled HealthyChildren.org Pinterest platform from 4 pins to 892 pins, 21 boards, and 2,745 followers. Show less

Corporate Communication and IT Coordinator

• Mar 2013 - Feb 2014

Spearheaded branding campaign from conceptualization to execution. Developed concepts and designs for marketing collateral. Created templates and presentations. Maintained and updated website content and design. Anticipated and resolved various IT issues across 15 clinics. Key Accomplishments: • Conceptualized and facilitated the roll out of a new storefront design in a high-traffic area, including coordinating with vendors for printing and installation. Spearheaded branding campaign from conceptualization to execution. Developed concepts and designs for marketing collateral. Created templates and presentations. Maintained and updated website content and design. Anticipated and resolved various IT issues across 15 clinics. Key Accomplishments: • Conceptualized and facilitated the roll out of a new storefront design in a high-traffic area, including coordinating with vendors for printing and installation.

Graphic Design Intern

• Mar 2010 - Apr 2012

Aided with creating graphics for print and web use. Designed concepts and flyers. Assisted in planning and organizing public relations events. Developed presentations for weekly meetings. Participated in office brainstorming to advance business initiatives. Key Accomplishments: • Designed advertising flyers that were displayed throughout the city of Chicago. Aided with creating graphics for print and web use. Designed concepts and flyers. Assisted in planning and organizing public relations events. Developed presentations for weekly meetings. Participated in office brainstorming to advance business initiatives. Key Accomplishments: • Designed advertising flyers that were displayed throughout the city of Chicago.