Paul Laskowski

Client Delivery Operations Specialist at 10EQS
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • English Native or bilingual proficiency
  • Spanish Native or bilingual proficiency
  • Portuguese Native or bilingual proficiency
  • Chinese Elementary proficiency

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Bio

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Credentials

  • C1 Advanced
    Cambridge Assessment English
    Jan, 2012
    - Nov, 2024

Experience

    • Business Consulting and Services
    • 1 - 100 Employee
    • Client Delivery Operations Specialist
      • Dec 2021 - Present

      I. Delivery Operations and Client facing. II. Business / financial analysis and project coordination working in a team with consulting professionals (Collaboration Managers, Business Analysts, Industry Partners, Subject Matter Experts). Functional coverage: market sizing, best practices, benchmarking, competitive landscape, regulatory survey, big data building, and statistical analysis. Industry coverage: Environmental & Sustainability, Cybersecurity, Oil & Energy, Metals & Mining, Financial Services & Insurance, Chemicals, Hospitality, Professional Services, Medical Technology, Digital, FMCG / CPG, among others. III. Expert Network Development, Recruitment & Support Working closely with various industries' professionals as Experts on various projects. -- 10EQS ("Ten X") is a next-gen ‘virtual workforce in a cloud’ that combines proven management consulting with online mass collaboration/crowd solving to address critical strategic business issues faced by top companies.

    • United States
    • Computer Networking Products
    • Client Support Specialist
      • Jan 2020 - Dec 2021

      Provided answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Entered and updated trouble tickets for customers with technical issues. Assisted upper management in creating new policy and procedures. Provided suggestions regarding increasing technical support productivity. Assisted customers by providing a high level of service. Highly proficient in Office 365. Provided answers to clients by identifying problems, researching answers, and guiding clients through corrective steps. Entered and updated trouble tickets for customers with technical issues. Assisted upper management in creating new policy and procedures. Provided suggestions regarding increasing technical support productivity. Assisted customers by providing a high level of service. Highly proficient in Office 365.

    • United States
    • Law Practice
    • 1 - 100 Employee
    • Interpreter / Translator
      • Oct 2017 - Apr 2019

      Accurately translated a wide variety of documents from Spanish to English and vice-versa while organizing case documents and exhibits in a presentable form and provided insights on litigative tactics verbally and in written form. Accurately translated a wide variety of documents from Spanish to English and vice-versa while organizing case documents and exhibits in a presentable form and provided insights on litigative tactics verbally and in written form.

Education

  • Bentley University
    Bachelor's degree, Sustainability Science & Business Studies | Minor in Psychology
    2018 - 2021
  • Lansing Community College
    Health Studies, 3.83
    2017 - 2018
  • Clarkston High School
    2014 - 2015
  • Colégio Ateneu Londrina
    2011 - 2014

Community

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