Experience

RAEL Fire Protection

• United States
• Construction
• 1 - 100 Employee

• Operations Manager

  • Apr 2022 - Present



Academy Fire Life Safety

• United States
• Facilities Services
• 100 - 200 Employee

• National Account Manager

  • Nov 2015 - Apr 2022

  • Managed 17+ National Accounts, approx. valued at over 3 millions dollars in revenue per year. • Managed a team of 5 to achieve monthly, quarterly and annual company metrics. • Maintained relationships with clients, staff and vendors • Grew, new and existing national accounts by performing weekly audits and meeting client's key performance indicators (KPI) • Issued, reviewed and approved work orders through various portals such as Service Channel, BigSky, Verisa/Accruent, Corrigo, Fexa, FM Pilot, Armark, Manhattan, Microsoft CRM • Managed and maintained client's fire life safety equipment for various facilities. • Knowledgeable in fire life safety systems such as Fire Alarm, Sprinkler, Fire Extinguisher, Special Hazard, Restaurant Suppression, Emergency Lights, HVAC and Preventative Maintenance procedures. • Managed nationwide large-scale projects for clients ensuring local and jurisdictional code were met with various Fire Marshals • S-95 and S-12 Certified • Developed an employee's growth path by providing regular training and held monthly performance reviews • Trained new employees on internal software usage, service coordinating and company policies