Paul Kudra

Sr. Manager, Technical Support at Kofax Deutschland
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Contact Information
us****@****om
(386) 825-5501
Location
Frankfurt Rhine-Main Metropolitan Area, DE
Languages
  • German -
  • English -
  • Czech -
Skills

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Bio

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Credentials

  • Customer Service: Problem-Solving and Troubleshooting
    LinkedIn
    May, 2023
    - Oct, 2024
  • How to Build Rapport Quickly
    LinkedIn
    May, 2023
    - Oct, 2024
  • Customer Service: Call Control Strategies
    LinkedIn
    Jun, 2022
    - Oct, 2024
  • Tips for Better Business Writing
    LinkedIn
    Sep, 2021
    - Oct, 2024
  • Innovative Customer Service Techniques
    LinkedIn
    Nov, 2020
    - Oct, 2024
  • Phone-Based Customer Service
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Working with Upset Customers
    LinkedIn
    Jul, 2020
    - Oct, 2024
  • Customer Service Foundations
    LinkedIn
    Jun, 2020
    - Oct, 2024

Experience

  • Kofax Deutschland
    • Germany
    • Software Development
    • 1 - 100 Employee
    • Sr. Manager, Technical Support
      • Jul 2023 - Present
  • Kofax
    • United States
    • Software Development
    • 700 & Above Employee
    • Manager, Technical Support
      • Nov 2019 - Present

    • Principal Support Analyst
      • Feb 2019 - Nov 2019

  • Nuance Communications
    • United States
    • Software Development
    • 700 & Above Employee
    • Principal Support Analyst
      • Apr 2018 - Feb 2019

    • Staff Manager, Technical Support
      • Jun 2015 - Apr 2018

  • NSi Europe GmbH
    • Team Leader Support Services - EMEA
      • Apr 2014 - Jun 2015

    • Support Engineer
      • Jun 2012 - Apr 2014

    • Senior Solutions Architect
      • May 2009 - Jun 2012

    • Solutions Architect
      • Jan 2008 - May 2009

Education

  • Technische Hochschule Mittelhessen
    Diplom-Informatiker (FH), Computer Science
    1995 - 2006

Community

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