Paul Kluzak

Director, Customer Implementation at Applied Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Scottsdale, US

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Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Director, Customer Implementation
      • May 2022 - Present

      Phoenix, Arizona, United States Applied Pay is the only natively integrated digital payments solution built specifically for insurance and directly integrated into agency technologies and daily workflows. Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States… Show more Applied Pay is the only natively integrated digital payments solution built specifically for insurance and directly integrated into agency technologies and daily workflows. Applied Systems is the leading global provider of cloud-based software that powers the business of insurance. Recognized as a pioneer in insurance automation and the innovation leader, Applied is the world’s largest provider of agency and brokerage management systems, serving customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom. By automating the insurance lifecycle, Applied’s people and products enable millions of people around the world to safeguard and protect what matters most. Show less

    • United States
    • Financial Services
    • 1 - 100 Employee
    • Senior Channel Sales Manager
      • Aug 2021 - Apr 2022

      Scottsdale, Arizona, United States QuickFee, Limited (ASX:QFE) is a fast-growing global financial technology and payments company, founded in Sydney, Australia in 2009, expanded to the US in 2016, and traded publicly since 2019. QuickFee enables clients to accept payments anytime, anywhere, and through any channel, while providing a secure, seamless, and enjoyable payment experience for end consumers. Tailored to Professional Service Firms and Service Providers, QuickFee offers a comprehensive suite of payment and fee… Show more QuickFee, Limited (ASX:QFE) is a fast-growing global financial technology and payments company, founded in Sydney, Australia in 2009, expanded to the US in 2016, and traded publicly since 2019. QuickFee enables clients to accept payments anytime, anywhere, and through any channel, while providing a secure, seamless, and enjoyable payment experience for end consumers. Tailored to Professional Service Firms and Service Providers, QuickFee offers a comprehensive suite of payment and fee funding solutions – including buy now, pay later installments, credit card and ACH processing, and term financing. Show less

    • Canada
    • Financial Services
    • 700 & Above Employee
    • AVP, Business Development
      • Nov 2018 - Jul 2021

      Scottsdale, Arizona We are Nuvei, the first-ever community of payment experts. We provide fully-supported payment solutions designed to promote and advance our partners’ success. We work with ISOs, ISVs, payment facilitators, developers, and eCommerce platforms, supporting them with the technology, expertise, and customer service they need to stand out. Backed by our full-service, globally connected platform, our vision is to build a network in which our partners can truly thrive. Our goal is to create bigger and… Show more We are Nuvei, the first-ever community of payment experts. We provide fully-supported payment solutions designed to promote and advance our partners’ success. We work with ISOs, ISVs, payment facilitators, developers, and eCommerce platforms, supporting them with the technology, expertise, and customer service they need to stand out. Backed by our full-service, globally connected platform, our vision is to build a network in which our partners can truly thrive. Our goal is to create bigger and better payment opportunities for all, paving the way to great partnerships. Learn more at www.nuvei.com Responsibilities include: Building relationships and educating a wide demographic on Nuvei's competitive advantage with specific focus on medium to high risk payments processing Growing our world wide portfolio of strategic merchants (e.g.: high volume, high risk, ecommerce) Negotiating high value contracts, responding to RFI's, RFP's Organizing off site meetings and representing Nuvei at conferences and trade events Show less

    • Financial Services
    • Director Of Business Development / Europe
      • Apr 2018 - Nov 2018

      Brought on board by the co-founders to grow strategic European relationships and partner success. Vantage Payments was acquired by Nuvei and the team thrives today in a much larger role. VANTAGE is a global Consulting and Brokering services provider that offers unique merchant and payment solutions to enable clients to optimize their payment portfolio with higher quality, greater efficiency, and increased responsiveness. We strive to continuously learn and disseminate knowledge… Show more Brought on board by the co-founders to grow strategic European relationships and partner success. Vantage Payments was acquired by Nuvei and the team thrives today in a much larger role. VANTAGE is a global Consulting and Brokering services provider that offers unique merchant and payment solutions to enable clients to optimize their payment portfolio with higher quality, greater efficiency, and increased responsiveness. We strive to continuously learn and disseminate knowledge throughout our industry. By capitalizing on equal opportunities and progressive environments we employ the best practices in the industry to produce innovative solutions. Our years of consulting experience and banking affiliation helps us offer the right solutions to our customers. We believe that committing ourselves to the implementation of the best ideas will result in endless growth and renewal of ourselves and of our industry. Clients are the key stakeholders at Vantage. We understand their core business, processes, and scalability needs. We produce solutions which have the ability to support their operations, the dynamics to meet their changing process needs, and the scalability to grow with their business model. VANTAGE has a commitment to creating value for all our clients and maintaining close relationships with them. We do not compromise on quality as we are committed to maintaining the highest of standards. With our pursuit of perfection, our professionalism and through our highly qualified partnerships, we assure efficiency with on-time results and satisfaction in every business endeavor. Show less

    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Sales Executive – European Region
      • 2011 - Apr 2018

      Tempe, AZ Promoted into role to provide strategic sales and client relationship building to support the growth and sustainability of the European region. Create and deliver sales presentations to prospective accounts to drive new business growth. Develop and manage relationships with client base to deliver all phases of the sales cycle. Devise strategies for expanding market and capitalizing on new business opportunities. Manage a global territory consisting of small to medium-sized online… Show more Promoted into role to provide strategic sales and client relationship building to support the growth and sustainability of the European region. Create and deliver sales presentations to prospective accounts to drive new business growth. Develop and manage relationships with client base to deliver all phases of the sales cycle. Devise strategies for expanding market and capitalizing on new business opportunities. Manage a global territory consisting of small to medium-sized online businesses representing $50M in annual sales; present and sell to C-level executives to drive revenue growth. Generated $40K in recurring revenue growth each quarter by securing ~15 new logos and 5 new referrals. Consistently achieved 100%+ of quarterly quota by prospecting and securing new business, as well as growing business from existing account base. Served as a key contributor for the creation of the CCBill Channel Partner Program, which drove a significant increase in referral leads and new business growth. Partnered with sales engineering teams in developing and marketing new products to meet client demands. Coordinated and managed multiple global and domestic conferences and trades shows to network with potential accounts and industry partners. Nominated by peers to receive the 2015 Business Development Executive of the Year Award.

    • Client Onboarding & Development Manager | Client Support Supervisor
      • Dec 2001 - 2011

      Tempe, AZ Progressed through roles of increased responsibility based on outstanding performance and contributions. Selected to oversee client onboarding and development functions, building and leading an onboarding team of 3 and support staff of 20 through effective leadership, coaching and guidance. Supported the ongoing improvement of sales and business growth by leading sales and marketing efforts and facilitating high-level merchant to merchant connections. Held full accountability for all global key… Show more Progressed through roles of increased responsibility based on outstanding performance and contributions. Selected to oversee client onboarding and development functions, building and leading an onboarding team of 3 and support staff of 20 through effective leadership, coaching and guidance. Supported the ongoing improvement of sales and business growth by leading sales and marketing efforts and facilitating high-level merchant to merchant connections. Held full accountability for all global key accounts. Managed all client escalations, interacting with contacts via phone, email and live chat to deploy effective resolution. Monitored teams’ client interactions through performance evaluations and observations to ensure quality control and maintain client satisfaction. Led team to achieving 70% conversion rate for all organic leads through ongoing coaching and development for team members, as well as training in new business development. Achieved an average turnaround time of 24 hours for onboarding new accounts. Managed the development and posting of social media announcements for new product launches. Devised strategic plans for assisting clients in adopting new product features and updates, as well as integrating new products post-launch.

Education

  • High-Tech Institute
    Computer Networking & Technology

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