Experience

Auckland City Toyota

• New Zealand
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• • Jan 2015 - Present

  Position Objective : To ensure external and internal budgets and targets are achieved or exceeded for1.New Vehicle Volume 2.Gross Profit PVR as per budget3.Aftermarket Income PVR as per budget4.Finance pre introductions , penetration and Income PVR as per budget5.Customer Satisfaction Index - to be always in top 3 Nationally as per manufacturer.To be responsible for1.Sales Management New Cars for Auckland City Toyota Mt Wellington location2.Maximise company profit through promotion , sales and distribution of products , parts , and services .3.Manage and motivate staff to ensure profitability is improved and maintained.Functional Relationships Internally and Externally.CustomersGeneral Manager and CEOUsed Vehicle ManagerFinancial ControllerGroup After Sales ManagerService ManagersSales TeamAdministration StaffBusiness ManagerGrooming StaffParts Manager and StaffWorkshop Manager and StaffOther DealershipsSuppliersWholesalersToyota NZToyota Financial ServicesKey TasksAchieve Daily Targets Ensure all requirements are being metDiscuss , Plan and establish performance objectives with each team member and identify training needs.Set monthly individual sales targets , monitor and assistClose Deals , Open Deals , Double close dealsAppraise vehiclesConduct and coordinate training programmesPrepare merchandising layout plansDirect staff to carry out plansCustomer care , handle complaints appropriately and quickly for customer satisfactionAttend meetings and participate.Ensure staff are keeping accurate logsEnsure Dealer standards are met or exceededTo work with General Sales manager to set company targets and monitor performance against budgetHuman Resources in conjunction with Company policy Show less

• • Oct 2005 - Present

  We have a sales team of 5 highly motivated and well trained Sales Consultants . My role is to monitor data and also to train in product knowledge and Sales process . I meet regularly in one on one discussions with the Sales Consultants and address any areas that require input or assistance with.I also have my own sales targets to achieve on a monthly basis .I report to our branch Sales Manager and CEO as well as Sales Process Audits with Toyota NZ .


Giltrap City Toyota
• Sales Consultant

  • Oct 2005 - Feb 2013


Overseas Experience

• Software Development

• Various Jobs

  • Oct 1989 - Nov 1991

  Worked and Travelled in Europe and played Rugby in the UK Worked and Travelled in Europe and played Rugby in the UK



Hutt Timber Tokoroa

• Automotive Heavy Engineer

  • Aug 1984 - Oct 1989

  Four Year 8000 hour apprenticeship in Auto Heavy Engineering .Qualified with Trade Certificate . Four Year 8000 hour apprenticeship in Auto Heavy Engineering .Qualified with Trade Certificate .