Experience

Rexel UK Ltd

• United Kingdom
• Wholesale
• 700 & Above Employee

• Credit Risk & Recovery Manager

  • Aug 2018 - Present

• Accounts Receivable Deputy Manager

  • Jul 2014 - Jul 2018

  Senior manager at one of two sites the AR team are split across, taking full responsibility for the whole team in the AR Managers absence. The department itself deals with approx. 45,000 active accounts and takes approx. 55,000 incoming telephone calls a year.Notable achievements:* Major reduction in delinquent debt * Reduction of company bad debts through better account management* Re-engineering dunning process (including IT testing)* Implementation of non-geographical telephone number* Introduction of more commercially aware approach to credit control* Design and implementation of MS Office mail merge for bespoke letter runs* 48 hour SLA for creation/opening of new customer accounts Show less

• Debt Collection Manager

  • Feb 2013 - Jun 2014

  Responsible for collection of 60+ days delinquent debt in line with company policy including bad debt reporting across the group.Key tasks included:* In house debt collection agency* Negotiating payment plans* Litigation through the courts* Liaising with external third party solicitors* Dealing with insolvencies (liquidation, administrations, etc.)* Group bad debt reporting and write off process

• Debt Collection Manager & AR Projects Lead

  • Mar 2013 - Mar 2014

  Whilst continuing with Debt Collection Manager role, twelve month semi-secondment to manage various AR related projects, particularly the project management of the successful ERP transition from SAP to M3 of major group acquisition.Other notable successes:* Creation of AR training documents for roll out across new acquisition* Training of staff on how to use the AR module of the M3 ERP system* Redesign, creation and implementation of group customer statement, invoices, credit notes and credit application form Show less

• Debt Collection Team Leader

  • Dec 2008 - Jan 2013



Hagemeyer UK Ltd

• Birmingham, United Kingdom

• Assistant Debt Collection Manager

  • May 2004 - Nov 2008



Newey & Eyre

• Wholesale
• 100 - 200 Employee

• Sales Ledger Clerk

  • Jun 1989 - Aug 1991