Experience

Co-op

• United Kingdom
• Retail
• 700 & Above Employee

• Store Planning Manager

  • Apr 2022 - Present

  - lead a large team of 12 analysts to deliver core role KPIs and value adding initiatives within a vast remit of key growth areas- Areas covered e-commerce function, seasonal stores, city centre stores, large stores, island stores & student- support the development of direct reports via 121 sessions, and PDP support- update senior leadership regularly through weekly MI sessions & quarterly reviews on progress of initiatives, seeking regular feedback - work collaboratively with internal stakeholders (store ops, space & range, IT, marketing) as well as external (category suppliers & online partners Amazon, Deliveroo, Uber eats, just eat) to deliver excellent decision making for the customer- prioritisation of own workload and direct reports , to meet deadlines set out in the partnership strategy

• RBT Supply Chain Lead User

  • Aug 2019 - Feb 2023

  Coop Food Business (Supply Chain)- Lead user for testing in SAP launch phases including SIT & UAT ensuring deadlines met, highlighting defects for learnings and also designing business cases for change requests, securing sign off.- Co-created end user training plans. Content included DILO activities, live demos, reviewing and enriching simulations, identifying key skills for development, and behavioural changes needed- Supported the comms plan with deloitte contractors. Attending change networks, presenting at full team summits my personal journey, driving engagement and confidence in the RBT programme- Joined the Coop Diversity Teams well-being channel. Identifying initiatives to raise awareness of mental & physical health to build a positive work-life balance, as well as our response to Covid-19

• Produce Category Implant Manager

  • Oct 2018 - Jul 2019

  Coop Food Business (Supply Chain)- Managed 4 direct reports in their roles, working collaboratively with them on their objectives, and their individual development plans to gain success. 2 promoted, 2 achieving in role.- Led the full produce team including 4 additional colleagues on category operations. Responsibilities included team huddles & meetings, supply chain representation at strategy sessions, supplier value chain initiatives, and as an overall source of support & escalation.- Participated in a mentoring scheme for 3 members, challenging their thought process, mind-set, and approach to problems. All 3 achieved their goals of promotion / higher YE performance rating.- Headed the fresh supply chain depts migration to Office365. Creating a team of super users tochampion it, acting on their feedback to challenges in roll out, owning published communications- SME representative for supply chain dept on new supplier data platform with IRI, facilitating the inclusion of our metrics making it marketing leading. Made reports, found builds & opportunities.

• Project Manager - Supplier Engagement

  • Oct 2017 - Sep 2018

  Coop Food Business (Supply Chain)- Event planned our supplier conference with 263 supplier representatives attending. This included theme creation, take away materials, presentation content, market stalls, signage and breakouts.- Implemented a data sharing initiative with Atheon Analytics, which included a best in class launch communication package that has driven participation to 580 suppliers vs. a target of 100- Launched our supplier masterclasses, which upskilled them on Coop WOW. Coordinated content and invites; whilst influencing key stakeholders to ensure content was owned and to standard. We reached out to the whole supply base with invites to 402 suppliers, holding 11 sessions.- Chaired Coop Convenience Forum focus group. Working with strategic suppliers to give insight on our plan, receive feedback & ensure builds were incorporated, engaging key coop project leads for input also. This created value in building relationships and ensuring a right first time approach. - Delivered efficiencies in promotional reports, by automating comms. This was based on analyst & supplier insight to create the business case. Releasing 1800 hours per annum for JBP activities.

• Category Analyst - Chilled Team: Milk, Cheese & Fats

  • Sep 2016 - Sep 2017

  Coop Food Business (Supply Chain)- Led the change to a vertical category structure. Supporting 10 colleagues with system training, building knowledge, and developing key skills for success in their new roles. Providing coaching and being a point of support, which improved the colleague experience to an exceed level.- Became SME for fresh supply chain in areas of inductions, process reviews, supplier relationships, category mgt, personal development and JBP’s. Based on positive feedback given by peers.- Turnaround completed on the strategic milk category. Landing record sales and availability weeks in 2016 & 2017. Done by a focus on building trust, shared metrics, designing meeting structures & reporting, always capturing learnings. Built a commitment to each other & to go the extra mile.

• On Shelf Availability Analyst - Dairy Team: All Categories

  • Aug 2014 - Aug 2016

  Coop Food Business (Supply Chain)- Led business continuity plan for dairy during the port strikes at Calais. Ensuring senior leaders had daily updates, supplier issues were resolved collaboratively (alternate ports), key lines identified & prioritised, with learnings captured to improve future responses. Inbound vs. market was +2.8%.- Built meaningful relationships with internal & external stakeholders. Sharing work undertaken to show value & raise the dept profile. This included a deep dive analysis process that identified root causes for issues, availability saw a +0.7% improvement & a waste reduction of -3.7%.- Owned 4 workstreams to fix milk storage issues in 335 stores. They were sourcing shrouded cases, rebuilding store plans, identified labour resource & increasing deliveries. Sales grew +9.2%.



Booker Group

• United Kingdom
• Wholesale
• 700 & Above Employee

• Demand Planner

  • Sep 2005 - Aug 2014

  Makro Cash & Carry BusinessDIY, VISION, OFFICE & CLEANING EQUIPMENT: JANUARY 2013 – AUGUST 2014- Led supplier negotiations on order frequencies & optimisation, order review days saw a 35% uplift. Optimisations drove a £311k saving. Trading metric data as a variable, forecast accuracy was +22%.DISPOSABLES, CLEANING & TOILETRIES: JANUARY 2012 – DECEMBER 2012- Built a paper on operational challenges in paperware category. It identified stock double handling, lost sales impact on promotions, & excess logistics costs. The solution proposed a £753k benefit.BEERS, WINES & SPIRITS: JULY 2009 - DECEMBER 2011- Project led the creation of a chancellor budget process. Securing funding, stakeholder support, timelines & objectives. In 2011 this drove a £7.7m stock reduction, with supplier inbound +15.2%.OFFICE EQUIPMENT: JULY 2007 - JUNE 2009- Worked with Far East sourcing team to build an annual intake planner for OL lines. Driving engagement cross functionally to the benefits, increasing availability 15.1% and sales by 10.2%.SOUND & VISION: JULY 2005 - JUNE 2007- Built reporting suite to improve promotion exit for new LCD, DAB and MP3 technologies. Driving sell through improvements of 13.2% and beating stock budget by 5.6%.



Shop Direct

• United Kingdom
• Retail
• 700 & Above Employee

• Assistant Buyer

  • Sep 2004 - Aug 2005

  Index Catalogue Business- Owned first buying category of electronic games, leading improvements in catalogue & console launches Index Catalogue Business- Owned first buying category of electronic games, leading improvements in catalogue & console launches



N Brown Group

• Retail
• 700 & Above Employee

• Assistant Buyer

  • Sep 2003 - Aug 2004

  JD Williams Catalogue Business- First role after university, established my work ethic & values, and built a foundation of key skills JD Williams Catalogue Business- First role after university, established my work ethic & values, and built a foundation of key skills