Experience

Pepper Advantage

• United Kingdom
• Financial Services
• 300 - 400 Employee

• Senior Operations Manager

  • Mar 2015 - Present

  Uxbridge, Greater London, United Kingdom



Lloyds Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Senior Bank Manager

  • Nov 2007 - Apr 2015

  The building and delivery of a Branch Business Plan to achieve multiple Sales and Service goals across a range of services and products. Managing performance through core and partner advisors in a busy retail environment.



Alliance & Leicester

• Financial Services
• 100 - 200 Employee

• Sales Development Manager

  • May 2007 - Nov 2007

  The development of sales and process for 2 core products – Mortgages and Savings. This included responsibility for all branch communications, the review and improvement of Process with regard to compliance changes and representation of the branch network in company project work. The role reported directly to the Head of department in Leicester.

• Bank Manager

  • Apr 2004 - May 2007

  London, United Kingdom A variety of management roles, including Bank Manager of Cheapside, managing the branch through a high-profile concept refit, including compliant closure, team training and launch.



Orange

• France
• Telecommunications
• 700 & Above Employee

• Branch Manager

  • Nov 2001 - Apr 2004

  Watford, United Kingdom Consistent top performing branch in London North area. Deputised in the Area Manager’s absence, including regularly taking area meetings, implementing Deputy Manager meetings, training new managers and area communication (including acting as first point of contact for Branch Managers).



Adams Kids

• United Kingdom
• Retail
• 1 - 100 Employee

• Branch Manager

  • Dec 1999 - Nov 2001

  Slough, United Kingdom



Outfit (Arcadia)

• Store Manager

  • Apr 1998 - Dec 1999

  Greenford



Burton Menswear London

• United Kingdom
• Retail Apparel and Fashion
• 100 - 200 Employee

• Various Management Roles

  • Oct 1995 - Apr 1998

  Birmingham & Watford