Experience

Metro Vancouver (formally GVRD)

• Park Interpretation Leader

  • Dec 2015 - Present

• Interpreter and Community Development Programs Assistant

  • Mar 2013 - Dec 2015

• Community Development Coordinator

  • Dec 2013 - Mar 2014



Gobabeb Training and Research Centre

• Teaching Assistant

  • Dec 2011 - Feb 2012

  Delivered environmental education programs to primary, secondary and adult classes. Created education activities to meet the national Ministry of Education curriculum requirements. Advised the centre's directors on how to market their programs by effectively engaging teachers and administrators; on how to motivate students; and on how to conduct effective outreach.



Government of Canada

• Interpretation Officer Coordinator

  • 2012 - 2012less than a year

  Created and performed live 45-minute interactive multimedia theatre programs to audiences of up to 110 people. Supervised two interpreters delivering education programs, coaching them and evaluating their performance. Formally collected feedback from audiences and analyzed statistics to evaluate education programs.



University of British Columbia

• Interpreter

  • 2010 - 20111 year

  Delivered science education programs designed to meet Ministry of Education curriculum requirements. Created training materials, trained fifty people and supervised them during daily operations.



Government of Alberta

• Interpreter

  • 2009 - 20112 years

  Delivered education programs on science and sustainability to school groups. Performed live interactive multimedia theatre programs to audiences of up to 120 people.



NSN - Nokia Solutions and Networks

• Network Operations Consultant

  • 2006 - 20071 year

  Trained technicians to perform acceptance testing of Telus Internet services. Created training manuals.Installed and configured telecommunications switches at NOC and outdoor plant locations.Performed troubleshooting of escalated problems. Expert in DSLAM (Nokia D500, Alcatel-Lucent 7300 ASAM / 7330 ISAM), Ethernet switches (Alcatel-Lucent 7450), Syndesis NetProvison, Nokia NetAct, Alcatel-Lucent AWS, fiber and copper cabling standards, Ethereral Network Protocol Analyzers, ADSL, IP… Trained technicians to perform acceptance testing of Telus Internet services. Created training manuals.Installed and configured telecommunications switches at NOC and outdoor plant locations.Performed troubleshooting of escalated problems. Expert in DSLAM (Nokia D500, Alcatel-Lucent 7300 ASAM / 7330 ISAM), Ethernet switches (Alcatel-Lucent 7450), Syndesis NetProvison, Nokia NetAct, Alcatel-Lucent AWS, fiber and copper cabling standards, Ethereral Network Protocol Analyzers, ADSL, IP, SNMP, Unix, 802.1q, VLAN, Windows. Show more Show less



Environmental Youth Alliance

• Project Coordinator

  • 2006 - 2006less than a year

  Collected requirements from stakeholders and used the information to design a 4000 square foot resource centre for the United Nations HABITAT World Urban and Youth Forums. Designed a PC computer facility for the centre: calculated power distribution requirements, procured devices and Internet services, performed installation including cabling, configured switches and routers, installed Windows and Linux.Managed forty people that were operating the centre during the forums, including… Collected requirements from stakeholders and used the information to design a 4000 square foot resource centre for the United Nations HABITAT World Urban and Youth Forums. Designed a PC computer facility for the centre: calculated power distribution requirements, procured devices and Internet services, performed installation including cabling, configured switches and routers, installed Windows and Linux.Managed forty people that were operating the centre during the forums, including scheduling staff and events. Show more Show less



TELUS

• Engineer

  • 2001 - 20043 years

  Formally trained technicians in classroom and on-line to support new network services.Managed the complete quality assurance testing of Telus' IP-One VoIP service during the deployment and initial customer installations. Assembled a team of technicians across the country to perform testing in their cities, chaired daily meetings, resolved team conflicts, and provided problem summaries to senior project managers for resolution.Created the master QA test plan for IP-One VOIP service by… Formally trained technicians in classroom and on-line to support new network services.Managed the complete quality assurance testing of Telus' IP-One VoIP service during the deployment and initial customer installations. Assembled a team of technicians across the country to perform testing in their cities, chaired daily meetings, resolved team conflicts, and provided problem summaries to senior project managers for resolution.Created the master QA test plan for IP-One VOIP service by collecting recommended test cases from software and hardware vendors, front-line support technicians, service designers, government (911), and consultants.Researched the latest technologies and collaborated with vendors (Alcatel, Cisco, Ixia) to design and build quality assurance testing systems to validate architectures, stress test vendor products, and do regression testing of vendor patch releases.Created reports, budgets, presentations, schedules and complex network diagrams using Microsoft Office applications including Word, Excel, Visio, and PowerPoint.Designed and configured networks to thoroughly test VoIP technologies, including end-user devices (IP phones and soft phones), call simulation software, Ixia test equipment, Alcatel ATM switches, Cisco switches and routers. Epert in Ethernet, IP, ATM, DSL, VoIP, Unix, Windows, Ixia test equipment, Alcatel ATM and DSL, 5620 NMS, Cisco switches and routers, Nortel SER 5500, NNI, RADIUS authentication, L2TP, PPPoE, POTS, RADIUS. Show more Show less